Help Scout

DECEMBER 1, 2021

These 11 help desk software options will help you get things under control. Read the full article Managing customer requests is a hassle without the right tool.

Software 105

Software Software Management 105

Nutshell

JULY 28, 2020

A CRM is a ubiquitous piece of software, and 91% of companies with over 10 employees use one. For instance, if a prospect downloads all of your articles on the topic of sending cold emails, that’s data that can be used to keep them engaged in the future. On lists of best helpdesk software it is nowhere to be found.

Software 126

Software Software CRM Advertising 126

Help Scout

OCTOBER 13, 2021

Read the full article This list of 11 standout ecommerce customer service platforms will help you find the perfect tool to improve your company's customer support.

eCommerce 116

eCommerce Software Software 116

Hubspot Sales

SEPTEMBER 4, 2024

If you’re looking for CRM (Customer Relationship Management) software for your startup, a third-party review website like G2.com To help you evaluate your options, I reviewed a range of CRM software and identified the best ones. To help you evaluate your options, I reviewed a range of CRM software and identified the best ones.

CRM 105

CRM Software Software Marketing 105

Help Scout

AUGUST 22, 2023

Adopting the right help desk software can help administrators at universities, colleges, and school districts reduce email volume by 30%. Read the full article

Software 81

Software Software 81

Customer Think

MAY 27, 2024

The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes Source article: [link] Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and transform how businesses enhance customer, user experiences and drive business outcomes.

Artificial Intelligence 133

Artificial Intelligence Software Software Customer Experience 133

Help Scout

AUGUST 22, 2023

Here’s how to optimize it with email support software. Read the full article Email is everywhere, especially if you work in customer support.

Software 75

Software Software 75

Hubspot Sales

JULY 22, 2024

In this article, I’ll share more about cold calling and show you what a typical cold call looks like — plus what I consider to be the best cold call script ever. (If I am calling about our software that helps you with the strategic implementation of your biggest problems from Outbound Company. second pause) How are you doing today?

Value Proposition 111

Value Proposition Decision-making Software Software 111

Nutshell

APRIL 29, 2024

Thankfully, there’s a way to streamline your processes and improve your team’s productivity with the help of software for SMBs. FREE GUIDE Best software for accounting and bookkeeping Is your small business making a profit? This accounting software tool for SMBs has a support hub for video tutorials and articles.

Software 71

Software Software Small Business CRM 71

Hubspot Sales

APRIL 30, 2020

For the sake of example, we're going to follow the sales process of a rep from an educational curriculum and scheduling software company. Let's say our educational curriculum and scheduling software company operates a popular blog. It publishes an article about the merits of using cloud storage for student information.

Sales 144

Sales Decision-making Software Software 144

Hubspot Sales

SEPTEMBER 9, 2024

I once cold-called an IT Manager who was fired from his last job because of a failed project involving my (now former) employer’s software. Table of Contents What Is a Lead List? Trust me — without a lead list with this level of granularity, your results suffer.

B2B 118

B2B Decision-making Media CRM 118

AchieveIt

MARCH 24, 2025

This is why local and state government entities are turning to AchieveIt and other strategic execution software. To maximize the impact of their strategic efforts, government agencies are using integrated plan management (IPM) software. Want to learn more about how IPM software is transforming citizen service delivery?

Government 52

Government Software Software Facilitation 52

Hubspot Sales

JULY 22, 2024

Well, reader who conveniently thinks of the questions I need to answer in this article, you‘re in luck! This is where your CRM , a sales software solution , and their behavior on your website can be valuable tools. Sales software can help keep all relevant prospect details within arm’s reach. You can read it here: [link].

Value Proposition 111

Value Proposition Sales Meetings Decision-making 111

Nutshell

FEBRUARY 20, 2025

To learn more about Web chat and how you can get started, read the Web chat support article. Start chatting with website visitors today Offering a seamless web chat experience for your website visitorsand an enjoyable software experience for your teamis all in the details.

Management 71

Management Software Software Sales 71

Customer Think

JANUARY 29, 2022

Not to be confused with customer experience or customer service, customer success is how businesses conceive of the long-term success of their clients, achieved through direct collaboration with themselves as software providers. This article outlines how to plan and launch your […].

Customer Success 124

Customer Success Customer Experience Software Software 124

Nutshell

JANUARY 11, 2024

You may have already used some form of speech-to-text software before without even realizing it. Of course, your texting app isn’t designed to help you write longer content, so it’s not a great option if you’re looking for some dictation software for your business. What’s the best speech-to-text software option available to you?

Software 71

Software Software CRM Digitalization 71

Nutshell

JANUARY 11, 2024

You may have already used some form of speech-to-text software before without even realizing it. Of course, your texting app isn’t designed to help you write longer content, so it’s not a great option if you’re looking for some dictation software for your business. What’s the best speech-to-text software option available to you?

Software 71

Software Software CRM Digitalization 71

PandaDoc

SEPTEMBER 5, 2024

These specific needs can be greatly streamlined with invoicing software that guarantees minimal disruptions, service ease of use, and frictionless customer experiences through timely, secure payments and advanced job management. Here are key software features to consider when choosing invoicing software for your plumbing business.

Software 52

Software Software Computers and Electronics Finance 52

Help Scout

AUGUST 22, 2023

Read the full article Finding a HIPAA-compliant email help desk isn’t easy — we try to make it as simple as possible.

Software 76

Software Software 76

Hubspot Sales

APRIL 23, 2021

HubSpot Growth Platform is a full stack of marketing, sales, and customer service software. QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. Combine Gusto with your accounting software through integrations for Xero, QuickBooks, FreshBooks, and more.

Small Business 126

Small Business Finance Banking eCommerce 126

Help Scout

NOVEMBER 9, 2021

Use this guide to identify your specific support software needs, understand the types of solutions to look for, evaluate your options, and get leadership buy-in. Read the full article

Leadership 110

Leadership Software Software 110

Nutshell

FEBRUARY 4, 2025

Among the many CRMs out there, you may be wondering if you should use an agency-specific CRM software that, theoretically, would suit your business model more than a general-purpose one. In the case of an agency, an agency-specific CRM will likely have an interface that makes the software easier to navigate for agency employees.

CRM 62

CRM Decision-making Onboarding Software 62

Help Scout

JANUARY 21, 2022

Learn why help desk software is essential for your ecommerce business, and consider these eight options to help you deliver standout support. Read the full article

eCommerce 105

eCommerce Marketing Software Software 105

Kainexus

NOVEMBER 3, 2023

That's where cutting-edge process management software comes into play. This article will provide a detailed comparison that clarifies the distinctions between these two concepts. Within this demanding landscape, the efficient management of business processes becomes paramount.

Software 109

Software Software Management 109

Hubspot Sales

DECEMBER 16, 2021

In addition, sales intelligence software, like ZoomInfo , allows you to obtain contact information from prospects that have searched for content related to your business online. When you use this kind of software, you know that your leads are qualified, as they’ve shown intent to find information related to what your business offers.

Software 130

Software Software Media Meetings 130

Hubspot Sales

MARCH 21, 2025

In a previous role selling software, I kept running into the same issue. For example, a local IT consulting firm might whitelabel and resell a big software companys product as part of a total solution for clients. As an added bonus, I knew ahead of time that our software was a good fit for their needs.

Sales 59

Sales Software Software eCommerce 59

Nutshell

FEBRUARY 28, 2025

No more copying data into separate quoting software or spreadsheetsEverything stays in one centralized hub, tied to your leads and contacts. In our comprehensive support article , youll find out more about all the features you can look forward to with Nutshell Quotes and how this add-on works.

CRM 77

CRM Management Software Software 77

Hubspot Sales

SEPTEMBER 28, 2020

The answer to these questions is yes if your CRM and accounting software are working in tandem with one another. The easiest way to understand where revenue is coming from is to integrate your accounting software with your CRM. Best for: Accounting software for small businesses. Why Integrate Accounting Tools with Your CRM.

CRM 135

CRM Small Business Finance Software 135

Nutshell

MAY 3, 2023

In this article, we’ll dig into the nitty-gritty surrounding homegrown CRMs, including what a custom CRM is and the potential benefits and drawbacks of building your own. By the end, you’ll know whether or not a custom CRM is the right choice for your business and which software options might be a better fit for your needs.

CRM 127

CRM Software Software B2C 127

Help Scout

FEBRUARY 14, 2025

Discover the 9 best medical customer service software options to enhance patient care and ensure HIPAA-compliant communication. Read the full article

Software 45

Software Software Communication 45

PandaDoc

MARCH 25, 2025

In this article, well explore the challenges of complex sales and the strategies your team can use to close deals more efficiently. But for complex products like software tools, there are many touchpoints along the sales journey. How can CPQ software help manage complex sales processes? What is considered a complex sale?

Sales 52

Sales Supply Chain Decision-making Stakeholders 52

QYMATIX

NOVEMBER 18, 2024

This article uncovers the deeper meaning and challenges of CLV. AI-based predictive sales software can support you with all of these measures and make corresponding data-based recommendations to your sales teams. You will be more successful this way than with the watering can principle!

Profitability 52

Profitability Decision-making Manufacturing Software 52

PandaDoc

MARCH 27, 2025

In this article, well talk about the ins and outs of cross-selling, including what it is, how it works, and how its different from upselling. For instance, if you provide project management software, you might cross-sell by offering advanced reporting tools or storage options so that teams can better analyze data and manage their resources.

Customer Value 52

Customer Value e-Learning Sales Customer Experience 52

Hubspot Sales

MAY 10, 2021

The good news is that conversation intelligence software exists to help you with that (and more). In this article, we’ll cover what CI is, why it’s important, how it works, and some conversational intelligence tools. . using the software to their advantage. Ciara is a sales enablement and conversation intelligence software.

CRM 128

CRM Software Software Sales 128

Upland

AUGUST 29, 2023

In this article, we will take a closer look at buying intent and its role in helping you navigate today’s intricate web of customer preferences, expectations, and buying behaviors. However, software solutions often include deciding whether a custom solution will work or if they should go with an off-the-shelf solution.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Hubspot Sales

JANUARY 17, 2023

For instance, one company might sell computer hardware, like laptops and monitors, while another sells CRM software. Or, they might sell a combination of tech, such as computers with anti-virus software. Tech companies tend to specialize in one (or more) of the following categories: Software. IT services.

Sales 135

Sales Software Software Negotiation 135

Hubspot Sales

FEBRUARY 20, 2025

In a previous role selling software, I gained insight into the importance of choosing the right business model. If youve ever paid for a streaming subscription or purchased a one-off disk with software, youve encountered different business models. Think about the retainer as a subscription for services instead of a software product.

Retail 52

Retail Manufacturing Investors eCommerce 52