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Co-browsing: Simultaneous browsing with customers for assistance. Integrations: Customer service software should integrate with other systems like ecommerce platforms, and billing software. They use artificialintelligence to understand questions and provide answers or route chats to human agents as needed.
Co-browsing: Simultaneous browsing with customers for assistance. Integrations: Customer service software should integrate with other systems like ecommerce platforms, and billing software. They use artificialintelligence to understand questions and provide answers or route chats to human agents as needed.
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