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According to Gartner, the global consulting market is projected to grow at a steady rate, driven by increasing demand for digitaltransformation services and strategic advisory amid rapid technological advancements. Download an in-depth presentation breaking down all the Management Consulting Value Chain activities here.
This is where predictive sales comes in – an innovative method that revolutionises sales through the use of ERP AI and artificialintelligence in wholesale. Predictive sales analyses buying patterns and customer history to identify products that customers are likely to buy together.
The goal is to break down traditional silos and establish a more consistent approach to enhancing the customer experience. The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers.
The digitaltransformation does not stop at medium-sized wholesalers either. Customervalue. Customervalue shows companies how vital and valuable a customer is to them. This KPI enables companies to divide customers into groups and process them in a differentiated manner.
The fact is, every company is facing an increase in appetite from customers for better experiences and more convenience. And as newer technologies emerge, such as blockchain and artificialintelligence, it leaves companies scrambling to figure out what it means for their businesses now and in the future.
Effective value chain management ensures that each component, from market research to customer support, operates efficiently and cohesively. This is vital for enhancing customervalue, reducing costs, and sustaining competitive edge in a highly competitive market.
Effectively train your customer-facing teams. Use ArtificialIntelligence to your advantage (AI). Customer inputs/feedback should be taken seriously to improve CX. And then, digital isn’t just modernizing your existing legacy apps or products! But what’s the role of digital in improving CX?
Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate CustomerValue” webinar. If you asked 10 different business leaders to describe how digitaltransformation applies to their business, you would probably get 10 different responses. Prospect Intelligence. Think how effective it would be.
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