Artificial Intelligence CXM Digitalization 
SmartKarrot
JULY 26, 2021
Use Artificial Intelligence to your advantage (AI). What is the role of digital in improving the customer experience? Digital is the way ahead for SaaS businesses! And then, digital isn’t just modernizing your existing legacy apps or products! But what’s the role of digital in improving CX?
SmartKarrot
FEBRUARY 16, 2022
Only 17% of customers believe digital companies care about their opinions. 97% of customer experience managers say CXM is a business strategy that helps create loyal customer relationships. 89% of CX managers express that customer experience management (CXM) helps improve customer satisfaction. According to 47.5%
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