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Just like how the sales and marketing departments are most effective when they work together, the customer experience is something that the entire organization has to work together for. It is important for an organization to CX it is true north. Use ArtificialIntelligence to your advantage (AI).
An organization can increase its revenue by 10-15% by improving its CX. According to 71% of consumers, customer service at large organizations has stayed the same or gotten worse in the past few years. Several organizations have substantially increased their customer satisfaction levels by enhancing operational performance.
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