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The Role of Artificial Intelligence in B2B e-Commerce

QYMATIX

Can you give any two examples where artificial intelligence is used in e-commerce? One area that is gaining attention in the world of online marketing and sales is artificial intelligence. Digital-first – customer second? AI in marketing and sales is becoming increasingly important in the digital age.

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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites. In other words, if you don’t have an eCommerce store, now is probably the perfect time to make the investment. Let's review the latest eCommerce technology trends to focus on as we move through 2020.

eCommerce 145
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Harnessing AI to Amplify Your Affiliate Marketing Program

Customer Think

Image Source AI (Artificial Intelligence) is something that used to belong firmly in the realms of science fiction. And in ecommerce, we use it […]. Yet now, it is widely accepted and often integral to many aspects of how we do business.

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10 ways to boost retail customer engagement in 2023

Zendesk

Retail customer engagement is all the ways a brand interacts with its customers across digital and physical channels. This includes in-store, ecommerce websites, social media, advertising, the metaverse, email, live chat, phone support, and more. For example, is the color of your product not accurate in your ecommerce store?

Retail 98
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How to Implement an AI Pricing Strategy, and Why You Should

Hubspot Sales

The calculator produced dynamic pricing based on factors like seat volume, host hardware configuration, and digital storage capacity. Luckily, SaaS-based ecommerce platforms that handle the AI and offer no-code rule configurations can help address these skill gaps. It worked at the time, but the times are changing.

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Scaling with CX is more important than ever. Here’s how to take advantage

Zendesk

Zendesk has helped companies apply artificial intelligence through tools like Answer Bot. Retail & ecommerce. Taking advantage of the digital-first world, retail companies can also expand ecommerce with new channels. Lending firm LendingClub said that after adopting Answer Bot, it’s seen valuable cost savings.

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Top 35 customer service and support podcasts for 2024

Zendesk

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.