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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

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Why great CX is the doorway to success with open banking for financial services firms

Zendesk

Open banking allows non-banking organizations to offer financial services to customers via application programming interfaces (APIs). From personal money management apps and price comparison services to accounting apps for businesses, millions of companies and consumers use open banking to stay on top of their everyday finances.

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Financial Technology (Fintech) Industry Value Chain: Deep Dive

Flevy

The Fintech industry is transforming the financial services landscape by leveraging technology to provide innovative solutions that enhance the efficiency, accessibility, and security of financial transactions. Another significant innovation is the use of blockchain technology for secure and transparent financial transactions.

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15+ Interview Questions for Consultants [+ Sample Responses]

Hubspot Sales

I'm also experimenting with artificial intelligence to see how we can deliver personalized experiences at scale. For example, I recently collaborated on a project for a large financial services company where I led a team in implementing a new customer relationship management system. I'm excited to see where that goes."

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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

Prior to starting Chatdesk with Aneto, I was a Manager at McKinsey & Company, where I led projects around call center operations and customer experience design across Retail and Financial Services. Greg (Zendesk): What machine learning and artificial intelligence tools can companies use to manage costs and increase efficiency?

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KPI Library Resource: KPIs and Digital Transformation

Flevy

Today, Digital Transformation encompasses a wide array of emerging technologies—from Cloud Computing and Artificial Intelligence to Blockchain and the Internet of Things (IoT)—all aimed at enhancing the agility, efficiency, and customer-centricity of the organization.

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Everything small and midsize businesses must know about Salesforce in 2023

PandaDoc

Automate sales activities : This helps you reduce workload with Einstein, a built-in artificial intelligence (AI) to sell faster and smarter. Product Collection: You can find specific solutions for Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Platform, etc.

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