article thumbnail

B2B Buyers: The Latest Stats Salespeople Must Know [+HubSpot Data]

Hubspot Sales

A 2024 HubSpot Blog Survey of 422 B2B professionals in the U.S. who make purchasing decisions for their teams (hereafter the 2024 B2B Buyer survey) found that half of them find the B2B buying experience outdated. Table of Contents What Is a B2B Buyer? B2B Buyers vs. B2C Buyers Who Are Your B2B Buyers?

B2B 116
article thumbnail

Customer Communication Management 101: The KAMs Guide to Streamlined Systems

Account Manager Tips

Transform chaotic customer communication management through strategies to streamline workflows, improve response times, and strengthen B2B client relationships.

article thumbnail

Winning Over Buying Groups: How to Sell to Multiple B2B Decision Makers

Brooks Group

B2B buying groups are larger than ever. 77% of B2B buyers report their last purchase was complex, involving multiple stakeholders. 77% of B2B buyers report their last purchase was complex, involving multiple stakeholders. Sellers need sophisticated communication and consultative skills to understand varying stakeholder needs.

B2B 76
article thumbnail

B2B Book Club Selection (August 2022)

Account Manager Tips

B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Every month inside The KAM Club , members vote for a book of the month. In the end, you’ll see the holes before they form. Why this book?

B2B 243
article thumbnail

How to Radically Improve Your B2B Sales Win Rates

Mike Kunkle

Although, in complex B2B opportunities, especially with longer sales cycles, qualification – like discovery – may be ongoing, because new stakeholders are introduced, others leave, budgets shift, and in general, things change.) The post How to Radically Improve Your B2B Sales Win Rates appeared first on MikeKunkle.com.

B2B 243
article thumbnail

The Secrets Of Successful Strategic Account Management With Richard Santucci And David Hughes

Strategic Account Management Association

Join us and hear how Richard Santucci and David Hughes leveraged their combined 50 years of experience in B2B sales and sales leadership to build and lead a very successful, global Strategic Account Management program from scratch, then wrote a great book about it. How do you take care of your most important customers?

article thumbnail

The Perplexing Power of Process & Methodology in Complex B2B Sales

Mike Kunkle

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. The post The Perplexing Power of Process & Methodology in Complex B2B Sales appeared first on MikeKunkle.com. Should sales process be adaptable?

B2B 231