Zendesk

MAY 25, 2022

If you can find the intersection of customer knowledge and product knowledge, you’re in a prime position to make a sale. Suggestive selling manifests differently in B2B selling versus B2C selling. B2C selling example. B2C sales usually mean lower stakes, quicker interactions, and a higher number of buyers.

B2C 52

B2C Sales B2B Decision-making 52

Insightly

JULY 20, 2022

This includes both B2B and B2C businesses. Using it, your salespeople are better able to keep track of the prospects they’re courting, as well as noting trends in customer behavior. Although CRMs became more cost-efficient and feature-rich in the mid-2010s, there was more innovation to come. Who should be using a CRM.

CRM 52

CRM Prioritization Decision-making Software 52

Zendesk

JUNE 28, 2022

B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). Successful B2B sales reps must have a wealth of product, market, and customer knowledge so that they can convince savvy company decision-makers that their product or service will solve their problems. B2B sales training.

Sales Training 52

Sales Training B2B Sales Profitability 52

PandaDoc

MAY 28, 2024

Consultative sales teams put customer needs first, with sales professionals asking probing questions and adapting pitches to every lead. A deeper understanding of customer needs leads to insights that build trust. Customer knowledge even transfers to other areas, such as improving client onboarding.

Sales 52

Sales e-Learning Healthcare Software 52

SBI Growth

NOVEMBER 27, 2013

The next segment of Max’s story is one played out regularly in sales (B2B, B2C, inside, and direct). A rep’s desire to make a sale trumps the customer’s interest and needs. In some cases a sale is made, but a customer is lost. Ability to develop customer loyalty and prevent customer attrition through persona-based focus.

Interpersonal Skills 125

Interpersonal Skills Manufacturing Emotional Intelligence B2C 125