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The customer receives a “free” product, and you end up making more profit. Use customer reviews and comments to your advantage. When considering purchasing a product, shoppers will typically search online to find reviews written by other customers, who feel like reliable and unbiased parties. B2C selling example.
However, it’s worth training your top sales reps to become great at enterprise sales because they tend to yield high profits. This program was built to help companies transform their reps into highly skilled salespeople who understand the enterprise sales process and can deliver great value to customers. Sandler Training.
This includes both B2B and B2C businesses. Using it, your salespeople are better able to keep track of the prospects they’re courting, as well as noting trends in customer behavior. Although CRMs became more cost-efficient and feature-rich in the mid-2010s, there was more innovation to come. Who should be using a CRM.
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