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What suppliers can do mid-contract to future-proof their negotiations

Strategic Account Management Association

In any case, we recommend having consistent communications and team check-ins at multiple stages through the life cycle of the project. Do what you need in order to understand which stakeholders are involved, who has final approval and what key performance indicators will determine success. Build relationships along the way.

Suppliers 759
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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Key Account Planning: Outlines a standardized methodology and template for key account planning, which has enabled the team to use account plans as a communication vehicle for internal and customer-facing purposes. Executive Sponsorship: Maps key customer stakeholders to executives and experts inside Aramex. Communication is critical.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face. David Chapnick is a partner and leader in Vantage Partners’ Sales and Account Management, Training Services, and Strategic Alliance practices.

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Stakeholder engagement and buy-in: Influence and persuasion skills with Aristotle and Knights and Dinosaurs

Red Star Kim

At the recent PM Forum workshop on stakeholder engagement and buy-in there was an interesting mix of delegates from law, accountancy and actuarial firms from across the UK and Ireland and even China. Work roles varied across marketing, business development, PR, internal communications, events, digital and graphic design.

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Internal Referrer Management – Employee Communication and Alumni Programmes

Red Star Kim

As well as addressing a number of internal communications and engagement, cultural and brand ambassador issues there was a focus on the importance of alumni programmes. So I wanted to focus on this aspect of internal referrer management – employee communication and alumni programmes.

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20 insights on change management processes and communication

Red Star Kim

And here are 20 insights on change management processes and communication. Plan the change process carefully – including stakeholder communication at every stage. Change communications. But it can be minimised where the firm’s culture supports strong employee engagement through the right sort of communication.

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8 Key Account Management Skills in Demand Right Now

Account Manager Tips

A survey of 2,000 business leaders confirmed the soft skills most in-demand are leadership, communication, collaboration, and time management. Develop, communicate and execute your plans. Influential Adept at growing networks to drive referrals Influencing senior stakeholders and decision makers to improve revenue and retention.