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Blog Digitalization Emotional Intelligence 
Red Star Kim
MARCH 30, 2023
There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0
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CMOE
MARCH 6, 2023
To get started, begin bookmarking these 21 best business strategy blogs. Each blog offers unique thought leadership materials to help guide your strategy in the upcoming quarter. To help leaders build resilient cultures, CEE offers a blog that takes readers through unique perspectives in the workplace.
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Red Star Kim
JULY 3, 2023
Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.
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Customer Think
AUGUST 29, 2024
One of the most effective ways to achieve this is through the application of emotional intelligence (EI) in marketing. When it comes to marketing, connecting with customers on a deeper, more meaningful level is essential for driving sales and fostering loyalty.
CMOE
FEBRUARY 15, 2023
Lean on these 23 best learning and development blogs to gain insights on elevating L&D at your organization. The Learning Guild Community’s TWIST As the official blog of The Learning Guild, TWIST provides bi-weekly blog posts that share a compilation of L&D content, trends, and insights.
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PandaDoc
JANUARY 27, 2020
Emotional Intelligence for Sales Success: Connect with Customers and Get Results. Colleen is a maverick and an intelligent leader. In today’s world of Artificial Intelligence (AI) and digital communication, the chance to build an emotional connection with a prospect is fleeting. By: Colleen Stanley.
Red Star Kim
DECEMBER 19, 2023
The challenge was to raise BBK’s profile in an increasingly busy space and ensure that it integrated with the firm’s wider digital marketing (especially it’s SEO and Google rankings). After the campaign, the evergreen content served as a valuable digital asset that continued to draw traffic to the site.
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Red Star Kim
NOVEMBER 8, 2022
So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. Whether digitally or in person. Digital body language.
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Red Star Kim
FEBRUARY 28, 2023
And looked at how such tools might be applied to both web site SEO strategies and other digital marketing strategies. 50% LinkedIn 30% Blogs 20% Facebook How effective do you find social media? We explored lots of ideas around segmentation, market mapping, emerging private client niches and the creation and use of personas.
Red Star Kim
FEBRUARY 14, 2023
Changes are being driven by fee-earner expectations, time challenges facing fee-earners, changing client requirements, increasing competition, data/digital transformation and more sophisticated M&BD programmes (see below). What do fee-earners expect from M&BD?
Red Star Kim
MAY 2, 2023
Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). The authors suggest that more is done to systematically assess (e.g. Contact mpf@pmint.co.uk
Red Star Kim
OCTOBER 10, 2023
Future Skills Bernard Marr is a futurist, strategic advisor to many of the world’s best-known organisations and award-winning author of new book “ Future Skills: The 20 Skills and Competencies Everyone Needs to Succeed in a Digital World” (Wiley, £18.99).
Red Star Kim
OCTOBER 1, 2023
(kimtasso.com) August 2023 Boosting Your Confidence at Work – A Toolbox for Success (kimtasso.com) July 2023 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 Conversation skills book review 2 – How to talk to anyone: 92 little tricks (kimtasso.com) May 2023 Conversation skills book review (kimtasso.com) (..)
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Red Star Kim
OCTOBER 19, 2023
Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Others had little more than a name and telephone number. Where information was sparse it limited the amount of preparation that could be done.
Red Star Kim
SEPTEMBER 22, 2022
Client service and sales opportunities for professionals in the digital age” some key issues emerged: Telephone skills: Anxiety, voice, etiquette and the client experience. This topic is explored well in the recent book Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). Delegate poll results.
Red Star Kim
APRIL 24, 2023
Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.
MDI Training
JANUARY 29, 2024
Click below to access our AI-generated version of this blog article! Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Enjoy reading! Recommendations can be based on ongoing assessments and feedback.
Red Star Kim
AUGUST 14, 2023
An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage). Search Engine Optimisation Writing for digital channels involves SEO to drive traffic to your web site. Research the relevant key words.
Red Star Kim
NOVEMBER 1, 2023
Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.
Brooks Group
SEPTEMBER 21, 2022
The digital world has accustomed us to bundled products, bulk discounts, add-on services, being told what items other customers bought, and additional products we may be interested in. . Increase Your Emotional Intelligence (EQ). When they’re not at work, your B2B customers are everyday consumers just like everyone else.
Red Star Kim
MARCH 7, 2023
Other resilience posts Improve your resilience – tools to help you cope in difficult times (kimtasso.com) Building Resilience – Regulation, Reframing, Relationships and Reflection (kimtasso.com) 10 tips to increase your resilience – Kim Tasso Emotional Regulation – A key element of Emotional Intelligence (EQ) (kimtasso.com) Change the role (..)
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Red Star Kim
MAY 22, 2023
So this is another “intelligence” to add to emotional intelligence and cultural intelligence. First, it looks at the way leaders communicate with their people and help shape organizational culture. Secondly, it uses neuroscience and is evidence-based to understand the power of communications in building trust.
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Red Star Kim
JANUARY 8, 2024
In particular, my part-time roles in: Providing strategy, change management, marketing and sales consultancy Consultancy, training and coaching for professional service firms (kimtasso.com) to law, accountancy, surveying and other professional firms Clients of Kim Tasso – legal, accountancy, property and other firms As Head of Training and Learning (..)
Hubspot Sales
MAY 12, 2022
Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. Unaware of your personal brand? for inspiration. No problem.
Red Star Kim
MARCH 1, 2024
This is challenging as everyone is time poor and most communications are digital. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.
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Red Star Kim
JANUARY 22, 2024
I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages.
Red Star Kim
OCTOBER 16, 2023
While the delegates had some exciting mountain climbing, sailing and diving adventures to report – they observed that often their people focused on digital events and tended to be “chained to desk ”. This had been exacerbated by Covid and working from home practices. Referrer management activities were varied and sometimes creative.
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MDI Training
JANUARY 29, 2024
Click below to access our AI-generated version of this blog article! While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Click below to access our AI-generated version of this blog article!This Eternally human. by Aline | 29.
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MDI Training
JANUARY 24, 2024
Click below to access our AI-generated version of this blog article! Today, for the first time, I would like to allow him to share his experience as a co-trainer in the seminars with me in his blog post. Today I’m writing my first blog post, and I’m excited – even though I’m only made of fabric!
Red Star Kim
OCTOBER 24, 2022
Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. Client perspective – empathy and emotional intelligence (kimtasso.com). Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com).
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MDI Training
SEPTEMBER 29, 2023
But to successfully use AI, leaders need skills such as data literacy to understand AI-generated insights, critical thinking to interpret AI recommendations, and emotional intelligence to manage teams effectively. To bring AI into your daily work routine, pick tasks that could use digital help. He tells us about the skills.
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Red Star Kim
FEBRUARY 15, 2024
There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk
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MDI Training
NOVEMBER 14, 2023
Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Read this blog post to see the results.
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Red Star Kim
DECEMBER 5, 2023
Geographical and psychological distance can seem larger when in a digital space. There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare.
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MDI Training
SEPTEMBER 29, 2023
As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. First of all, please introduce yourself.
PandaDoc
MAY 13, 2024
Understanding customer psychology helps to: Tailor your approach, transforming generic sales strategies to personalized ones Improve communication Build trust Anticipate needs Enhance the overall customer experience What role does emotional intelligence play in sales psychology?
Apptivo
AUGUST 8, 2022
Emotional intelligence. The customer facing teams need to find a way to react to the emotions of the customer in a prompt manner. You have to be accurate about diagnosing the feelings and emotions of the customers, which will make the conversation even more effective. Prompt communication. Social media.
PandaDoc
APRIL 24, 2023
A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. After all, the best digital sales enablement tools are only as good as the team using them. Similarly to blogs, ebooks seek to persuade readers by alleviating their pain points.
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PandaDoc
MAY 28, 2024
The article quotes the CEO, “This year is going to be a digital transformation.” Truly understanding client needs requires active listening and emotional intelligence. The post Consultative sales 4 basic principles and just why the consultative selling process works appeared first on Blog.
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SmartKarrot
JANUARY 5, 2021
His blog is highly credited as one of the richest sources of actionable information and guidance on Customer Success and SaaS growth. An award-winning contributor to the Oracle Marketing Cloud Blog series, Peter’s content on Customer Success is highly valued in the Customer Success community. James Scott. Andreas Knoefel. Irit Eizips.
Red Star Kim
JANUARY 23, 2023
We saw first-hand how a digital divide can cause problems in creating, maintaining and growing relationships. Improve self-awareness (and emotional intelligence) Emotional intelligence (EQ or EI) quotient is a technical term covering many soft skills. Here’s my view of the top three soft skillsets for barristers 1.
Red Star Kim
OCTOBER 13, 2023
And that some content – e.g. digital skills – is best learned through video whereas “softer” skills through personal interactions. How to deliver M&BD training and promote learning effectiveness Our second interactive exercise considered how to promote learning and harness different training opportunities. What are soft skills?
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Red Star Kim
SEPTEMBER 5, 2023
There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. And guidance on making best use of digital training technologies. So I’m confident you could skip some of this material if necessary. Soft skills It’s jam-packed with research evidence, so you know the information is reliable.
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Red Star Kim
DECEMBER 7, 2023
However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott.
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