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Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

First, a definition of terms: CRM CRM software keeps sales processes organized and aligned with best practices up to the point that a deal is closed. With the introduction of digital natives among client organizations, CXM has emerged as the next frontier for account teams. This is where CXM shines. The post Got CXM?

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B2B Buyers: The Latest Stats Salespeople Must Know [+HubSpot Data]

Hubspot Sales

A 2024 HubSpot Blog Survey of 422 B2B professionals in the U.S. Ninety-five percent use the software to some degree, 78% use it regularly, and only 5% don’t use it at all. What the B2B Buying Journey Looks Like in 2024 B2B buyers are looking for new software solutions for predictable reasons.

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How the Digital Revolution is Transforming Automotive Supply Chains

Planview

However, a transformative shift is underway, characterized by the transition from traditionally siloed supply chains to digitally integrated supply chains. This shift leverages advanced technologies, automation, and integrated software platforms to create a more connected, efficient, and responsive network.

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Shifting Gears: Transforming Traditional Automotive Software Delivery in the Digital Age

Planview

The automotive sector is undergoing a paradigm shift, transitioning from its traditional hardware focus to a software-centric industry. To remain relevant and competitive, automotive companies must embrace digital transformation across their operations. In this new era, simply keeping pace is not enough.

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The Challenge of Selling Expertise (Not Product)

Strategic Account Management Association

They come from our acquisition of a software company and, boy, are they really smart.” What we’re seeing with our clients as a key component for skills improvement is digital content. Creating Digital Content that Works. So, we developed some technology platforms to create digital content to do that. Register here.

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

What do ebooks, graphic design software, and online courses have in common? They're all digital products. Because digital products are so ubiquitous, selling them can be profitable for your business. These advantages make selling digital products a good option for artists, educators, writers, freelancers, and more.

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How to Lead a Digital-Oriented Sales Strategy

SBI Growth

At this point in 2020, all your competitors have undergone some variation of a “digital transformation” to supplement an end-to-end data-driven, Customer Experience (CX) focused digital sales strategy. A recent study conducted by KPMG found that over 90% of companies.