Customer Think

JULY 19, 2021

Software testing is absolutely essential for any company wanting to launch an app. You wouldn’t serve sa customer a burrito with a new hot sauce unless you were sure they would leave your establishment with taste buds fully intact, and the same principle applies to software. It’s the taste test of the tech world.

Software 132

Software Software 132

Customer Think

APRIL 29, 2021

If you’ve ever tried to build any kind of custom software or been involved in a software development project, you’ve likely run into problems where projects get off-track. They don’t stick to the three principal constraints of time, cost, or quality.

Software 124

Software Software Small Business 124

Planview

OCTOBER 2, 2024

The automotive sector is undergoing a paradigm shift, transitioning from its traditional hardware focus to a software-centric industry. Organizations must proactively navigate the changing market landscape, prioritizing software solutions that enhance efficiency and drive innovation. In this new era, simply keeping pace is not enough.

Digitalization 98

Digitalization Software Software Supply Chain 98

Hubspot Sales

SEPTEMBER 4, 2024

If you’re looking for CRM (Customer Relationship Management) software for your startup, a third-party review website like G2.com To help you evaluate your options, I reviewed a range of CRM software and identified the best ones. These include blog posts , free courses , videos , and a robust knowledge base.

CRM 105

CRM Software Software Marketing 105

Customer Think

AUGUST 23, 2021

The right custom CRM software is […]. In today’s customer-driven environment, the only option for businesses to differentiate themselves is to improve their customer experience journeys.

CRM 134

CRM Software Software Customer Experience 134

Apptivo

DECEMBER 12, 2022

What software to use for Field service management? Therefore, a Field Service Management software linked to a Support CRM is an ideal solution where the entire purchase history, service history and contact history with the customer is visible to service agents. Shortening mean time to repair. Increased customer satisfaction.

Software 98

Software Software Management Decision-making 98

Customer Think

APRIL 28, 2023

Due to this reason, in today’s rapidly growing digital world, software needs to focus on customer satisfaction. In the long term, it is a definite catalyst that values a company’s reputation. It has the potential to either make or break a company’s success. Have you ever […]

Software 110

Software Software Digitalization 110

Strategic Account Management Association

FEBRUARY 3, 2022

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. Richard Scheig is Chief Revenue Officer at Upland Software. These complex operations alone would be enough to keep anyone’s head buzzing.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

Hubspot Sales

JULY 22, 2024

I am calling about our software that helps you with the strategic implementation of your biggest problems from Outbound Company. If you’re not familiar with how to use gender-neutral pronouns, here’s a great blog on the topic. Read any good books or blogs lately?” Rep: Aja Frost, my name is Dan from Outbound.

Value Proposition 111

Value Proposition Decision-making Software Software 111

Customer Think

AUGUST 28, 2023

This is where restaurant feedback software comes into play. This industry is recognized for its exceptional food and delivering the best customer experiences. Hence, customer feedback is key to understanding diner preferences and improving overall operations. In […]

Software 97

Software Software Customer Experience 97

Groove HQ

SEPTEMBER 18, 2024

Help desk software is essential for any small business, especially if you offer support via multiple channels. Most help desk software offers similar core features, though: omnichannel […] The post Top 10 Help Desk Software for Small Businesses appeared first on Groove Blog. There are lots of options out there.

Small Business 64

Small Business Software Software Customer Experience 64

Groove HQ

AUGUST 14, 2024

But when you’re juggling a million tasks as a […] The post Top 5 AI Customer Support Software for Small Businesses appeared first on Groove Blog. Customer support is absolutely vital for keeping customers happy and building a reputation.

Small Business 69

Small Business Software Software 69

Upland

AUGUST 29, 2023

However, software solutions often include deciding whether a custom solution will work or if they should go with an off-the-shelf solution. Creating educational content, such as blog posts, whitepapers, and guides, that addresses common pain points and provides insights into industry trends can attract and engage prospects.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Groove HQ

APRIL 8, 2020

We build customer support software here at Groove. The post 16 Advanced Zoom Tips for Better Video Meetings appeared first on Groove Blog. Today, we’re sharing our favorite Zoom tips and tricks to help newly-remote teams get up to speed on video conferencing.

Meetings 143

Meetings Software Software Communication 143

Nutshell

APRIL 3, 2024

But nowadays, with modern software for startups, getting your small business off the ground is easier than ever. Whether you want to sell or scale your business, here are the software tools to make a productive tech stack for your startup. Read on to learn more about each type of startup software. Of course you do.)

Software 71

Software Software CRM Communication 71

Planview

MAY 31, 2024

Value Stream Management (VSM) is crucial in software development as it provides a comprehensive view of the entire workflow, from ideation to delivery. This visibility is necessary to manage the productivity of development teams and ensure that software is delivered on time, on schedule and on budget. Top 3 Features of VSM Software 1.

Software 69

Software Software Prioritization Decision-making 69

Hubspot Sales

APRIL 9, 2025

During an enterprise software pitch, a prospect threw out an unexpected question one that shifted the conversation in the wrong direction. While adding an item like Send Jamie Hills the blog post we discussed takes an additional 10 seconds, failing to execute on that could delay the deal. Dont let them out-research you.

Decision-making 98

Decision-making Stakeholders Finance Software 98

Nutshell

JANUARY 11, 2024

But what’s the best screen capture software? That’s why on this page, we’ll be going over the following: Table of Contents What is screen recording software? When might you need screen recording software? The 6 best screen capture software options How to choose a screen recording tool Keep reading to learn more!

Software 71

Software Software Digitalization Business Planning 71

Nutshell

JANUARY 11, 2024

But what’s the best screen capture software? That’s why on this page, we’ll be going over the following: Table of Contents What is screen recording software? When might you need screen recording software? The 6 best screen capture software options How to choose a screen recording tool Keep reading to learn more!

Software 71

Software Software Digitalization Business Planning 71

Nutshell

MAY 21, 2024

Software for financial services companies helps to determine investment opportunities, identify risks, forecast returns, and much more. Organizations in this industry often provide several different services, requiring them to have access to various software solutions. Table of Contents What software is used in financial services?

Financial Services 71

Financial Services Software Software Cybersecurity 71

Customer Think

JUNE 18, 2024

The blog below will delve into […] As businesses become increasingly customer-centric, the demand for more sophisticated and integrated CRM solutions continues to rise. In 2024, the CRM landscape is poised for even more transformation, driven by technological advancements and changing business needs.

CRM 75

CRM Software Software Management 75

Customer Think

AUGUST 19, 2021

When it comes to selling products and promoting your firm, affiliate marketing is an essential part of the sales process. As affiliate marketing efforts grow, people are discovering the areas that are having the biggest impact.

eCommerce 124

eCommerce Software Software Marketing 124

Hubspot Sales

DECEMBER 16, 2021

A common way to use demand generation to attract audience interest is by blogging and creating resources for your audience to use to help them succeed. In addition, sales intelligence software, like ZoomInfo , allows you to obtain contact information from prospects that have searched for content related to your business online.

Software 130

Software Software Media Meetings 130

Customer Think

NOVEMBER 10, 2021

Conflict is an inevitable occurrence in the workplace. When not addressed, it can have a detrimental impact on your team. Employees can quickly enter conflicts even in a sound business environment. Yes, it’s true.

Software 119

Software Software 119

Strategic Account Management Association

JUNE 30, 2021

They come from our acquisition of a software company and, boy, are they really smart.” The post The Challenge of Selling Expertise (Not Product) appeared first on Strategic Account Management Association blog. That’s just being a broker. You have to be able to say, “I really understand these problems. Register here.

Digitalization 520

Digitalization Organization Account Management Management 520

Red Star Kim

NOVEMBER 13, 2023

The main observation about pricing in the market was the need for fixed fee proposals. 67% felt that social media was reasonably effectiveness and 33% didn’t know whether it was effective or not. This suggests that marketing, business development and social media strategies should be reviewed.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Planview

FEBRUARY 13, 2025

This shift leverages advanced technologies, automation, and integrated software platforms to create a more connected, efficient, and responsive network. Integrated Software Platforms: Digital supply chains use integrated software platforms that connect various systems and stakeholders, enabling seamless communication and collaboration.

Supply Chain 52

Supply Chain Digitalization Manufacturing Digital Transformation 52

Upland

AUGUST 30, 2023

There are several strategies businesses can adopt for this: Content Marketing : Produce informative blog posts, infographics, and videos that provide value and address common pain points within your industry. For example, software companies often feature customer reviews on their website.

Decision-making 195

Decision-making Software Software Retail 195

Customer Think

OCTOBER 24, 2021

Photo by Sigmund on Unsplash Anyone having worked with remote development team members across different countries must have experienced the difficulties and challenges in maintaining communication. But strong communication when you hire remote engineers for your app is a crucial requirement for the success of the project.

Software 115

Software Software Communication 115

Customer Think

AUGUST 8, 2024

The software industry is undergoing a seismic shift—the Great Software Revolution. Traditionally, expansive, costly software solutions dominated the market, but today’s businesses are demanding something different.

Software 59

Software Software Innovation Marketing 59

Customer Think

FEBRUARY 9, 2024

New software, new features, new deployments, and new monetization models are the norm for technology companies today. Companies and their companies are rapidly embracing the subscription monetization model, in which customers pay monthly or yearly for software use.

Software 69

Software Software 69

Customer Think

APRIL 12, 2024

The world of software development is an intricate tapestry, woven with lines of code and boundless creativity. AI’s role in software development is not only about streamlining processes and improving efficiency; it’s about personalization – the shaping of every coder’s […]

Software 64

Software Software Artificial Intelligence 64

Hubspot Sales

FEBRUARY 24, 2025

When I focus on understanding a clients full context before suggesting blog content, I discover opportunities beyond their initial requests. I discovered their real challenge was helping enterprise buyers understand the industry problems their software addresses. I experienced this recently when a client wanted help with blog content.

Client Relationships 66

Client Relationships Decision-making Investors B2B 66

Customer Think

AUGUST 20, 2024

For all living memory, enterprise software has been the engine that powers modern business. The software is designed to automate processes, manage information, and support different enterprise functions. Nonetheless, the enterprise software landscape is changing significantly.

Software 59

Software Software Artificial Intelligence Management 59

Kainexus

MARCH 21, 2025

In this blog, well break down the essential KPIs that help quantify Operational Excellence and ensure continuous improvement efforts deliver measurable impact.

Decision-making 63

Decision-making Organization Software Software 63

Customer Think

APRIL 16, 2024

In the ever-evolving landscape of software development, Intelligent Automation and No-code Tools are emerging as the catalysts for change, propelling the industry into a new era of efficiency, agility, and innovation.

Software 64

Software Software Innovation Organization 64

Hubspot Sales

APRIL 30, 2020

For the sake of example, we're going to follow the sales process of a rep from an educational curriculum and scheduling software company. Let's say our educational curriculum and scheduling software company operates a popular blog. The scheduling process has to get considerably easier as a result of using the software.

Sales 144

Sales Decision-making Software Software 144