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Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars

Red Star Kim

As well as considering the grading of clients and referrers for the firm or particular teams there was recognition of the value of guiding each fee-earner to focus on: Critical clients, prospects and referrers (around 10) Key relationships (around 150 – see Dunbar’s Law in Client relationship management (CRM) – how many close social (kimtasso.com) (..)

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How Marketing and Business Development (M&BD) Assistants can shine – Develop knowledge and skills, build personal brand and increase visibility

Red Star Kim

Whilst many of the above attributes and roles were perceived, there were some differences such as: Approachable Authentic Effective Loud Passionate Reactive Under resourced Valuable There’s more about building personal brands: Future Marketing/BD Manager – Build your personal brand (kimtasso.com) Building a personal brand – Key Person of Influence (..)

Marketing 130
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How Much Money Does a Key Account Manager Really Make?

Account Manager Tips

Here are some things you'll do as a key account manager: Deliver your company's strategy and vision Manage client risk (defection, competitor threats, issue resolution) Gather market intelligence and evaluate emerging trends Drive client development Provide data and insights to help your clients make better decisions.

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Account Planning: Manage Long-Term Account Development

Arpedio

With that being said, there are countless types of plans and strategies that one can use in order to obtain marketing efforts or uphold client relationships. A key account plan is your methodical strategy for ensuring your key client has a satisfactional customer experience throughout the life of the account. Book a free demo.

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Net Promoter Score (NPS)

Flevy

Reichheld’s book “The Ultimate Question 2.0,” NPS is portrayed as a metric that goes beyond measuring customer satisfaction to provide valuable insights into customer loyalty. In Frederick F.

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How to Ignite Success With Account Plans

Arpedio

It’s a game plan, a roadmap, a strategic guide that helps you navigate the tricky waters of client relationships and skyrocket your revenue. Without this strategic framework, it’s tough to develop an effective playbook of tactics and foster long-term business relationships.

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How Well Do You Know Your Customers?

Revegy

In this blog series, we’re going to take a look at building stronger client relationships through Revegy’s Customer Revenue Optimization Framework – not only how to build stronger executive relationships, but also how to find the next set of growth opportunities to pursue within your strategic account.

Finance 64