Red Star Kim

FEBRUARY 15, 2024

People and Problem-Solving Skills Facilitating, coaching, mentoring and consulting all require great people skills. Counselling, coaching, mentoring, facilitating, training and consulting are at different stages of the helping continuum. Coaches and consultants use facilitation skills. You use facilitation skills when coaching.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JANUARY 28, 2024

Having facilitated this session many times in the past in face-to-face workshops, it was exhilarating to experience the change in running it on-line for the first time. And this requires more than excellent internal communications Book review: Influential Internal Communication by Jenni Field (kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Mike Kunkle

AUGUST 30, 2023

To combat this, enablement professionals must transparently communicate their vision, objectives, and progress. It might be a simple task like using a new piece of collateral that buyers like better, or it might be a complex set of skills and behaviors, like conducting a situation assessment, or facilitating a pre-planned meeting.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Red Star Kim

JULY 17, 2023

Earlier in July I was excited to facilitate a new workshop with MBL on confidence. Use non-verbal communication – We considered things we can do with non-verbal communication to appear and be perceived as more confident by others. This post is intended as an additional learning resource for delegates.

Communication 130

Communication Meetings Financial Services Government 130

Mike Kunkle

FEBRUARY 5, 2023

Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication. If you doubt this, check out the book, The JOLT Effect: How High Performers Overcome Customer Indecision by Dixon and McKenna, and the detailed research behind it.)

B2B 231

B2B Sales Decision-making Negotiation 231

Red Star Kim

OCTOBER 25, 2023

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. But I had previously read her excellent sales book “Sales Mind: 48 tools to help you sell” a while ago (I aim to publish a summary review shortly).

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Red Star Kim

NOVEMBER 13, 2023

This American book talks you through the strategy development process for a fictious law firm become the firm of choice – strategy development (kimtasso.com) One delegate asked for business plan templates – and the post I just mentioned explains why templates are not always a good idea. 10 reasons why (kimtasso.com). kimtasso.com).

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

MARCH 7, 2023

Another great book is: Crazy busy – Book review – Dealing with stress (kimtasso.com) Bring strategic focus – Choose where to invest your time A strategic focus enables you to decide where best to invest your time to have the greatest impact.

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Hubspot Sales

NOVEMBER 21, 2019

It tracks and manages all interactions and communication your reps have with prospects and customers. Manage all communication and interactions with prospects. All communication, both internal (rep to rep) and external (rep to prospect), can be managed through a CRM. Ensure team communication is facilitated.

CRM 116

CRM Facilitation Software Software 116

Hubspot Sales

OCTOBER 15, 2019

Your CRM is not only essential for communicating with customers, it should also create alignment and streamline communication within your company. You can create custom integrations to facilitate specific tasks to create automated workflows. Team Communication Integrations. Email Integrations. Connector Integrations.

CRM 128

CRM eCommerce Software Software 128

Red Star Kim

FEBRUARY 22, 2024

In CBT ( Cognitive Based Therapy ), where the focus is on modifying thinking to facilitate emotional and behavioural change, it is recognized as helping clients define problems, identify the impact of their beliefs and thoughts and examine the meaning of events (Beck & Dozois, 2011).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Hubspot Sales

JULY 30, 2020

Clearly communicate these expectations to managers, and whenever possible, free them up to spend their time giving tactical support to reps. Christine Lotze, a behavioral change expert, found that simplicity and repetition are the two keys to communicating workplace goals. Communicate value. Reiterate and reinforce goals.

Sales 132

Sales Brainstorming Decision-making Communication 132

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Liston Witherill

APRIL 21, 2021

I devoured every resource I could find on the subject: books about marketing and how to reach and influence people; psychology papers about personal relationships and decision-making; books on behavioral economics and neuroscience; and archives of academic journals. It’s a system that both sides participate in.

Decision-making 52

Decision-making Sales Training Retail Sales 52

Arpedio

DECEMBER 19, 2023

They act as the bridge between the client and the company, facilitating communication and problem-solving. Customer relationship management (CRM) systems, data analytics tools, and communication platforms play a vital role in streamlining collaboration between these two functions. Ready streamline your account planning?

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Hubspot Sales

MAY 29, 2019

The tool can be embedded in your site and set to reflect your branding on client and in-team communications. Not only does this facilitate the conversion in outbound outreach campaigns, but it also cuts excess friction in all communication points that leads to a meeting.". for calendar scheduling.

Meetings 144

Meetings Artificial Intelligence Facilitation CRM 144

Hubspot Sales

JANUARY 23, 2018

A quick Google search of “Adopt a Family” should reveal organizations in your area that will facilitate support of a family in need. Check the National Park Service website to find nearby trails, and get to know your teammates outside of, “ How many demos have you booked this week? ”. Book an escape room. Family adoption.

Sales 111

Sales Banking Facilitation Sales Leadership 111

Aepiphanni

MAY 11, 2021

Discuss behavioral and communication differences, and encourage openness in case someone unintentionally offends someone. Take a minute and book a Coffee & a Consult with us here! They partnered together for a research project to interview people worldwide who had led multicultural teams. Minimize the language barrier.

Facilitation 98

Facilitation Decision-making Leadership Business Growth 98

Zendesk

JANUARY 7, 2022

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. Conversational AI is a broader term that refers to AI-driven communication technology such as chatbots and virtual assistants (e.g.,

Banking 98

Banking Artificial Intelligence Retail Facilitation 98

Hubspot Sales

JANUARY 3, 2020

CRMs work for a plethora of business types across a variety of industries including technology, business services, retail, banking, manufacturing, security, communication, and media. Additionally, as you grow, you’ll likely increase your number of sales reps who will be communicating with leads and reps.

CRM 111

CRM Banking Manufacturing Retail 111

SuperOffice

AUGUST 15, 2022

In other words, CRM is the core that facilitates smooth information exchange between the teams. For example, integrations like: Book My Calendar. When you have a CRM system , the customer feedback is collected from a variety of integrated systems or communication channels and stored in one place. GetAccept for SuperOffice.

CRM 105

CRM Communication Facilitation Profitability 105

Red Star Kim

SEPTEMBER 8, 2023

This supports career development by broadening knowledge, facilitating collaboration and becoming T-shaped. Nudging and choice architecture also have a lot to contribute: Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). Books on pricing? Often, pricing becomes the focus of these negotiations.

Procurement 113

Procurement Value Proposition Finance Artificial Intelligence 113

Nutshell

SEPTEMBER 10, 2020

With encouragement and support from my bosses, team, and local community I began to attend conferences and meetups, read lots of books and articles (book clubbing whenever possible), and look for ways to bring the insights from thousands of conversations into digestible, actionable areas of focus.

Customer Experience 108

Customer Experience CRM Decision-making Customer Success 108

Red Star Kim

DECEMBER 19, 2023

A mixed media campaign lasting four months was recommended to facilitate face-to-face discussions using the common theme of the exponential rise of cyber issues in the digital business age – a new category of risk. The campaign was part of an exciting project 7BR announced in 2022.

Media 130

Media Insurance Marketing Emotional Intelligence 130

Hubspot Sales

JULY 17, 2019

Meeting-booking automation. Booking meetings, quite simply, wastes time. How to get started: Use a tool like HubSpot Meetings to create custom booking links for each of your reps. About: Prospecting is an important part of the job -- but so is staying in close communication with prospects further along the pipeline.

CRM 111

CRM Sales Prioritization Insurance 111

Zendesk

AUGUST 30, 2021

Setmore for Sell (Sell) enables you to book appointments on behalf of your customers from the admin calendar right inside your Zendesk Sell account. Empower your reps and agents to book appointments with your customers or follow up with them to help resolve tickets quickly. Setmore for Sell.

Small Business 98

Small Business eCommerce Facilitation Publishing 98

Red Star Kim

NOVEMBER 18, 2022

Having met Vlatka Hlupic, author of “ The Management Shift” (see Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) , I was looking forward to hearing her keynote speech on transforming culture. And many are looking forward to her book launch in March 2023. Deploy MarTech.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Hubspot Sales

JULY 3, 2018

Successful salespeople create and facilitate relationships with their prospective customers. Traditional training formats, like sales training or reading sales books, can only go so far. And most of us have a book or two just waiting for us when we can find the time. That’s where the modern salesperson steps in.

Interpersonal Skills 111

Interpersonal Skills Sales Decision-making Sales Environment 111

Mike Kunkle

AUGUST 30, 2023

To combat this, enablement professionals must transparently communicate their vision, objectives, and progress. It might be a simple task like using a new piece of collateral that buyers like better, or it might be a complex set of skills and behaviors, like conducting a situation assessment, or facilitating a pre-planned meeting.

Leadership 130

Leadership Stakeholders Decision-making Sales Training 130

Hubspot Sales

OCTOBER 26, 2018

If you're comfortable jumping to a phone conversation, you could get to the coveted connect stage sooner, and get a follow-up call on the books. This is, of course, the downside to the phone method of communication. A call can grab a prospect's ear more quickly and immediately establish you as a human, versus a spam-bot.

Sales 111

Sales Media Decision-making Facilitation 111

Brooks Group

OCTOBER 11, 2023

After you’ve chosen your speaker, you can help them hit the mark by communicating these goals. Sought-after speakers typically book up as the new year approaches, so you’ll need to work quickly to secure your preferred speaker and topic. An energetic, engaging, relatable speaker will set the tone for the rest of the event.

Sales 105

Sales Sales Training Meetings Media 105

QYMATIX

OCTOBER 19, 2021

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. The information found in these industry books could easily be outdated.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Red Star Kim

APRIL 17, 2023

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners.

Management 100

Management Manufacturing Client Relationships Facilitation 100

Hubspot Sales

JULY 17, 2019

“Sales stack” is jargon for the technology/software salespeople need to do their jobs and communicate effectively with prospects. CRMs facilitate relationship building with your prospects, speed up your sales cycle, and keep your team organized and goal-focused. Team Communication. Examples of Team Communication Software.

CRM 100

CRM Sales Software Software 100

Mike Kunkle

OCTOBER 24, 2021

They’re tied together by systems thinking, cross-functional collaboration, and communication, and in some cases, include sales support services. Cross-functional Collaboration and Communication (with a sales enablement charter for alignment) – both with the sales team and the collaborators – comes next. Those are the building blocks.

Sales 130

Sales Prioritization Sales Analytics Sales Training 130