Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? Can you approve this?”

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Hubspot Sales

MAY 7, 2019

Case in point: my friends and I attempted to make plans to meet up for dinner. This resulted in a long, confusing thread of messages that spanned multiple hours as meeting times were suggested and rejected. Eventually, we settled on a date and time, but the process of finding the best time to meet was inefficient and frustrating.

Meetings 133

Meetings Small Business CRM Communication 133

Red Star Kim

JUNE 20, 2022

Delegates on my coaching training sessions often ask for recommendations of good books on coaching and this is a mature, comprehensive and challenging exploration of what it takes to be a great coach. So here is a book review of Coaching skills: A handbook by Jenny Rogers. being non-judgemental and avoiding assumptions).

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Red Star Kim

MAY 15, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. People also ask if there are any books to supplement people’s learning – or for those who want a deeper dive into the topic.

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Red Star Kim

SEPTEMBER 20, 2023

This is a slightly different conversation book to those I reviewed previously (see list below). This book – published in 2020 – is also focused on internal conversations at work. Conversation skills book review 4: The First Minute (How to start conversations that get results) by Chris Fenning. Normal, everyday work topics.

Communication 113

Communication Meetings Publishing Decision-making 113

Peter Simoons

JUNE 6, 2021

Nowadays, it is normal not to shake hands, and physically meeting other people is a rarity, although that might come back! On my website I offer the option to book a 25 minute virtual coffee meeting with me. Most people show up on time for a virtual coffee meeting. Visual communication is important.

Communication 98

Communication Digitalization Meetings 98

Hubspot Sales

NOVEMBER 15, 2019

But when I receive an email from a salesperson I’m about to meet, the odds are much better that I’ll open the email and review the content. The Importance of a Pre-Meeting Email. One simple advantage of sending a pre-meeting email is standing out from the competition. How to Write an Email for a Meeting.

Meetings 136

Meetings Logistics CRM Publishing 136

Red Star Kim

JULY 22, 2022

I like to review recent books with a view to offering recommendations to those people who attend my training workshops. So here’ a book review: Build your digital marketing strategy by Steve Brennan. Winning team mentality Five factors are: buy-in, leadership, ownership, face-to-face meetings and visible progress. Related posts.

Digitalization 130

Digitalization Marketing Construction Publishing 130

Hubspot Sales

FEBRUARY 27, 2024

I‘ve been on both sides of the “how to reschedule a meeting” dilemma. I’ve found myself scrambling to book new times with contacts, and I've received my fair share of “So sorry, but I need to reschedule,” emails — and all of those instances were handled with varying degrees of tact and professionalism. Let's take a look.

Meetings 110

Meetings Stakeholders Communication Sales 110

Red Star Kim

DECEMBER 15, 2023

There are a few books that I recommend to my therapy clients and this is one of them. Their reaction is usually positive so here is a book review: How to do the work (recognise your patterns, heal from your past and create your self) by Dr Nicole LePera. How could this book help you? She starts the book with her own story.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Hubspot Sales

APRIL 6, 2020

Organizing meetings, making phone calls, sending emails, and attending conferences — a lot goes into relationship-building, no matter your industry. One of the most important parts of the networking process happens after your first interaction with the person or business you're communicating with. when you send your follow-up email.

Meetings 136

Meetings e-Learning CRM Organization 136

Red Star Kim

JANUARY 22, 2024

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. My books are listed here Publications by Kim Tasso.

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Envisio

JANUARY 24, 2024

“Books are a form of political action. Books are knowledge. Books are reflection. Books change your mind.” At Envisio, we believe in the transformative power of reading … which is why we’ve gathered together a list of the best strategy books!

Government 105

Government Leadership Innovation Decision-making 105

Red Star Kim

OCTOBER 24, 2022

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Hubspot Sales

FEBRUARY 20, 2019

In order to sell someone, you first have to get them to book a meeting with you. If salespeople can even slightly boost their odds of booking that critical first meeting, their pipelines will be in good shape. After disarming the prospect, Scher advised reps to dive into their purpose -- asking for a meeting.

Value Proposition 144

Value Proposition Meetings Sales Leadership Communication 144

Hubspot Sales

JULY 22, 2024

I'm always saying, “Sound, well-structured business email templates are central to effective sales communication, initiating productive sales conversations, and sustaining relationships with prospects and customers.” They're typically sent following initial conversations, meetings, or proposals (shocking, I know.)

Value Proposition 111

Value Proposition Sales Meetings Decision-making 111

Mike Kunkle

AUGUST 19, 2024

Role-specific criteria also play a part, as technical sales roles may require specific industry knowledge and technical skills assessments, whereas generalist roles might focus more on communication and relationship-building capabilities. The examples shown in Activities and Meetings are just that -examples.

Sales 269

Sales Sales Training Onboarding Sales Management 269

Mike Kunkle

AUGUST 30, 2023

To combat this, enablement professionals must transparently communicate their vision, objectives, and progress. It might be a simple task like using a new piece of collateral that buyers like better, or it might be a complex set of skills and behaviors, like conducting a situation assessment, or facilitating a pre-planned meeting.

Leadership 293

Leadership Stakeholders Decision-making Sales Training 293

Hubspot Sales

MARCH 12, 2025

SNAP selling is a sales methodology created by sales strategist Jill Konrath , based on her book, which covers the process extensively. For example, if their priority is meeting a tight project deadline, highlight how your product can deliver quick results. Streamline communication. Streamlining communication.

Decision-making 87

Decision-making Sales Internet B2B 87

Red Star Kim

JULY 17, 2023

This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings. Isolation can make problems seem worse than they are.

Communication 130

Communication Meetings Financial Services Government 130

Hubspot Sales

JULY 22, 2024

A modern enterprise communication solution can help simplify your outbound communications by connecting your telephone sales with your other digital channels. We have a team culture of “just ask,” encouraging junior reps to request help from sales leaders when they want to get meetings with CEOs or prospects at Fortune 500 companies.

Value Proposition 111

Value Proposition Decision-making Software Software 111

Account Manager Tips

OCTOBER 11, 2021

Doesn't communicate Key accounts have vast networks of stakeholders (internal and external). So it's important you continue to develop your communication and relationship building skills. Client relationships aren't built over email - so pick up the phone once in a while or setup a face-to-face meeting. Internal teams.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Red Star Kim

MAY 3, 2023

Work roles varied across marketing, business development, PR, internal communications, events, digital and graphic design. There’s more about how to frame choices in Book review: Nudge: Improving decisions about health, wealth (kimtasso.com). “To

Stakeholders 130

Stakeholders Digitalization Communication Decision-making 130

Red Star Kim

MARCH 4, 2024

You might try non-threatening communication techniques (see leadership conversation skills: SCARF model of neuroscience (kimtasso.com) ). You are not communicating effectively It may be that you are not communicating what you plan to do and why in a way that they understand or need. And showing respect and loyalty. Be patient.

Management 147

Management Communication Leadership Digitalization 147

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. This topic is explored well in the recent book Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Hubspot Sales

JULY 9, 2019

Specifically, the managers who lead your sales teams — they oversee the reps who communicate directly with your prospects and customers daily. Be sure to clearly communicate these goals and quotas across the team (and to both your higher-ups and other teams, like marketing and support, at the company if necessary). Let's dive in.

Sales Management 142

Sales Management Management Sales Onboarding 142

Red Star Kim

JANUARY 26, 2024

Book review: How to do the work (recognise your patterns (kimtasso.com) Sections on: self-awareness, trauma, mind and body links, inner child, boundaries, reparenting and emotional maturity. This is a great book for strategies to manage being overwhelmed and stress Crazy busy – Book review – Dealing with stress (kimtasso.com).

Meetings 130

Meetings Communication Digitalization Management 130

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Mike Kunkle

OCTOBER 8, 2023

Product ensures that solutions meet the demands of the marketplace. It plays a central role in shaping product strategy, conducting market research, managing product development, and ensuring products meet customer needs and business objectives. These functions all play distinct yet interdependent roles in the revenue lifecycle.

Customer Experience 304

Customer Experience Profitability Decision-making Marketing 304

Mike Kunkle

AUGUST 8, 2023

It’s how we can break down the walls that hinder communication and cooperation between departments, to foster a shared vision, common goals, and open channels for knowledge exchange. Communicate the “why” behind changes, showing the team how these transformations will directly contribute to growth and success.

Sales 221

Sales Prioritization Innovation Sales Training 221

Red Star Kim

JANUARY 3, 2023

Change management 20 insights on change management processes and communication (kimtasso.com). Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). Networking Book review – Great networking by Alisa Grafton (kimtasso.com) and Introduction to networking skills (Video) (kimtasso.com). kimtasso.com).

Leadership 130

Leadership Publishing Management Communication 130

Account Manager Tips

NOVEMBER 16, 2022

Use meeting scheduling apps 7. Create recurring milestone meetings 11. So here are some ideas to help you improve the quality and efficiency of your client communications. And tools like Zapier and Power Automate can connect separate applications to automate your communication processes and workflow. Share the load 4.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Account Manager Tips

JULY 27, 2021

Eco-friendly Allows communication across organizations (more straightforward to send an email to a CEO than get a meeting with one) Disadvantages of email No context Can get out of control with endless chatter (reply after reply, forward after forward) Just because your client read your email doesn't mean they did anything about it.

Communication 244

Communication Meetings Key Account Management Prioritization 244

Hubspot Sales

APRIL 9, 2025

Few buyers will be interested in scheduling another meeting with someone whos not paying attention right now. Better yet, review your scheduled meetings for the next day before you leave at night. Craft your communication to reflect individual needs based on data insights (e.g., 15-20 minutes). It can make or break a deal.

Decision-making 98

Decision-making Stakeholders Finance Software 98

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. What is the marketing consultant’s approach from the first meeting? A good example of a limiting belief comes from running. How much do you value strategy in the equation?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130