Red Star Kim

DECEMBER 12, 2023

We also explored the many sources of information that allowed benchmarking to know what minimum and best performance might be See the big picture – Step away from the detail and out of silos to see the bigger picture Book review: The Strategy Book by Max McKeown (kimtasso.com) Use minimalist plans – As marketers we assume we need plans.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

FEBRUARY 22, 2024

It’s helpful in conversations, critical thinking and negotiation. Long before I learned of the value of Socratic questioning in coaching and counselling, I remember an editor asking me to use Socratic questioning in some writing. Socratic questioning is a way to drive logical argument. So what is Socratic questioning? Questioning skills).

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

NOVEMBER 1, 2023

Selling Basics – Detectives and DMUs (Video) and recommended books (kimtasso.com) Client research and listening projects may struggle to keep up with such large and diverse contact networks.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Zendesk

JANUARY 19, 2021

“Conflict brings out truth, creativity, and resolution,” wrote veteran hostage negotiator and conflict management expert Chris Voss in his 2016 book, Never Split the Difference: Negotiating as if Your Life Depended on It. Both the manager and agent should show empathy and use negotiation tactics to resolve the issue.

Negotiation 96

Negotiation Emotional Intelligence Communication Management 96

Jermaine Edwards

DECEMBER 6, 2023

After reading close to 50 different books and research papers on social psychology, ethics of trust, cultural trust, cultural behaviour and just plain old observation in business. Sometimes called perspective-taking, this kind of empathy can help in, say, a negotiation or in motivating people.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

CMOE

APRIL 27, 2021

Take courses & read books/articles. Team members who understand conflict management have the emotional intelligence to keep their feelings in check. If emotions do run hot, they may pull in a moderator to ensure the conversation moves forward in a positive way. Good problem solvers.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. OpenAI can summarize books in 1000 characters or write poems for the Christmas party.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

PandaDoc

MAY 28, 2024

Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. The lead signed up for an e-book on the benefits of cloud-based document solutions. Truly understanding client needs requires active listening and emotional intelligence.

Sales 52

Sales e-Learning Healthcare Software 52

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Red Star Kim

JANUARY 23, 2023

I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. Some larger sets will have HR professionals who can provide self-assessments and signpost you to learning resources – guides, books, online knowledge hubs, internal and external courses. The importance of soft skills?

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

Red Star Kim

DECEMBER 7, 2023

This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The author references a lot of contemporary works that are not really in the NLP space – like Malcolm Gladwell’s books – yet he also draws on an eclectic range of psychology. Can we start again?

Emotional Intelligence 100

Emotional Intelligence Publishing Communication Negotiation 100

Red Star Kim

OCTOBER 13, 2023

Particularly to equip M&BD teams with the skills needed to add strategic value : Strong technical capabilities Ability to develop strong relationships with key stakeholders Detailed knowledge of the business Advanced communication skills Inquisitive and commercial mindset Ability to influence Emotional intelligence Strategic and lateral thinker (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Account Management Skills

MARCH 2, 2021

I know, the skills I have now, you know, prehistoric and, you know, the days of buyer books and spot matching by hand when I was a TV buyer with 13 different channels, and you know, but starting at JW T was just fantastic. And such an honour for me to have started there. And the MD of the agency jumped up and answered it for me. But yeah, it.

Marketing 52

Marketing Account Management Meetings Media 52