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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Both sides similarly report that engaging in joint ideation and brainstorming to develop or configure customized solutions is much harder virtually than when done in the same room with a physical white board and flip charts. As one executive explained, “Buy and sell widgets virtually?

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The 11 Best Brainstorming Tools to Capture and Organize Ideas

Nutshell

You may not have labeled them as such, but we’ve all used brainstorming tools at some point to capture our thoughts and ideas when the creative juices are flowing. However, different situations call for different types of brainstorming tools. Table of Contents What is a brainstorming tool? DOWNLOAD Want to generate more leads?

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Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

Customers brainstormed new ideas for solving common problems and avoiding common pitfalls. Community Building: We created a collaborative peer-to-peer knowledge-sharing opportunity by organizing virtual sessions and inviting senior technology and employee experience leaders of some of the world’s largest companies across multiple industries.

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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

Engaging my multidisciplinary team of internal colleagues – including medical, marketing and information technology amongst ourselves – to brainstorm potential opportunities that could be presented to the customer was critical.

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How to Brainstorm Your Way to a Better Strategy

AchieveIt

Joe Krause , SVP of Strategy Consulting at AchieveIt, and Jonathan Morgan , VP of Revenue Operations and Head of Marketing at AchieveIt, provide wide-ranging insights on how to integrate brainstorming into the strategy process. Subscribe What’s the forecast for a brainstorm?

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

Superior value co-creation begins with understanding where the customer wants to take their business, identifying how your company can help them get to where they want to go, brainstorming with the customer on how to improve and meet these goals, then prioritizing the refined ideas and strategy with the customer.

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Creating Peak Experiences: How to Brainstorm in CX

Customer Think

“What if we came to clients with a collection of solutions rather than a collection of problems?” ” It was a startling insight that my friend, Greg Iszler, pointed out. One of the biggest challenges in the Customer Experience world is we are busy finding problems, but devoting little time to creating great experiences.