Insightly

SEPTEMBER 27, 2023

And, as your CRM vendor rolls out new features, your success manager will be there to brainstorm innovative use cases that maximize the system’s impact for your situation. From there, brainstorm new opportunities for maximizing system utilization. A well-executed customer relationship management (CRM) system can offer advantages.

CRM 52

CRM Onboarding Brainstorming Software 52

OnStrategyHQ

MARCH 26, 2024

Ensure that everyone can brainstorm and think about this question before the session. Impact #2: If we could multiply our mission , we could connect deeper with our clients to help with their most strategic challenges. OnStrategy’s mission is: We create strategy that matters and drive the culture to execute it.

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

SmartKarrot

DECEMBER 6, 2022

Role: Head of Customer Success Location: Philadelphia, PA, United States (On-site) Organization: Impilo As a Head of Customer Success, you will oversee a portfolio of clients, manage high-level client relationships, and develop strategies to support client goals. Apply here: [link].

Customer Success 19

Customer Success Brainstorming Onboarding Government 19

SmartKarrot

OCTOBER 27, 2022

Apply here: [link] Role: Customer Success Manager – London Location: London, England, United Kingdom (Hybrid) Organization: Wix.com As a Customer Success Manager, you will manage client relationships, ensuring client satisfaction and client retention, from the deployment phase and on.

Customer Success 19

Customer Success Brainstorming Client Relationships Facilitation 19

Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

OCTOBER 25, 2023

Brainstorm Potential Crises: The first step in constructing any crisis playbook is to delineate the universe of potential challenges the organization and its clients might face. This involves assembling a cross-functional team comprising representatives from diverse departments for a comprehensive brainstorming session.

Key Account Management 10

Key Account Management Account Management Management Construction 10

SmartKarrot

OCTOBER 5, 2023

Foster Strong Client Relationships Your ability to mine an account is directly proportional to the strength of your relationship. Learn more about client relationships in this valuable blog: Building Client Relationships: What To Do And What Not To Do 4. Reset your strategies based on these insights.

Client Relationships 10

Client Relationships Brainstorming Stakeholders Customer Success 10

SmartKarrot

MAY 12, 2022

Any brainstorming session, client relationship crisis, or hurdles you faced would be great to mention here. What are the major challenges you faced as a customer engagement manager? This question helps you know the challenges as a customer engagement manager. You need to mention the personal challenges you faced in your career.

Management 10

Management Interpersonal Skills Account Management Brainstorming 10

Red Star Kim

NOVEMBER 22, 2022

In recent workshops we have explored the use of creativity techniques to resolve client service issues, co-create solutions and improve client relationships. Review the solutions list and brainstorm concrete solutions. Creativity 3 – Update on brainstorming techniques – Kim Tasso.

Brainstorming 130

Brainstorming Innovation Client Relationships Communication 130

Account Management Skills

JUNE 26, 2023

It could be that you have expanded a client relationship, or you have proposed ideas outside the scope, or you have acquired a new client. Andy Kaye Yes, I think for me personally, my focus is always on relationships. How you see yourself differently totally comes across with your client relationships.

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

JULY 6, 2021

There is an agency we work with in the States who want to bring thought leadership and added value to the client relationships. But the idea is that people come with problems and it’s basically brainstormed not just with the agency, but with their peers. But everybody walks out with something. Jenny 34:53.

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

Account Management Skills

APRIL 6, 2021

I mean, my audience is principally those managing client relationships on a day to day basis. It’s their job, first and foremost, to listen to the client to understand their needs, their business challenges, their problems. So let’s brainstorm what that might be. No, and I completely agree with you.

Account Management 40

Account Management Management Meetings Client Relationships 40