Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? And Why Should You Care?

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

Brooks Group

JULY 30, 2024

Train Your Sales Team on These 11 Selling Skills Here are the core skills your sellers must become proficient in to be successful in a competitive and complex market. Communication Communication is the most important selling skill. Use assessments to help them understand communication styles.

Interpersonal Skills 97

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 97

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Miller Heiman Group

MARCH 10, 2020

When employees use scripted or canned responses, transfer calls multiple times or put customers on hold, or when consumers are forced to communicate with an automated service rather than a person, they think less of an organization. What causes poor customer experiences? A lack of personal attention. Build a cross-functional team.

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. The purpose of sales training is first and foremost to build sales reps’ — both new and experienced — sales skills. Interactive sessions .

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Red Star Kim

FEBRUARY 15, 2024

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. But coaches resist the temptation to tell. As a bridge between fee-earners and specialist marketing teams.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

SmartKarrot

DECEMBER 26, 2021

Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations. Interpersonal Skills. Understanding the Tech Stack System.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11