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Successful sales careers and revenue-generating sales teams are built on the bedrock of 11 professional selling skills. They directly impact revenue generation and overall business success, so make sure your sales training addresses them. Discovery The ability to probe deeply and ask open-ended questions is a core skill.
It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. Persuasion can be used to spur someone to action or to make a decision without actually earning their sincere buy-in.
Assertive behaviour ensures that you’re able to makedecisions which means you will hold some responsibility for outcomes. Be specific and direct in making your point such as “I will need more time to finish that task. Be specific and direct in making your point such as “I will need more time to finish that task.
This requires excellent interpersonalskills, empathy, and the ability to connect with people at all levels of the organization. To improve their communication and presentation skills, Key Account Managers should seek feedback from colleagues and customers, practice public speaking, and invest in professional training programs.
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