Brooks Group

JULY 30, 2024

Train Your Sales Team on These 11 Selling Skills Here are the core skills your sellers must become proficient in to be successful in a competitive and complex market. Communication Communication is the most important selling skill.

Interpersonal Skills 103

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 103

Red Star Kim

DECEMBER 5, 2023

Some firms were fortunate to have integrated CRM systems (such as InterAction and Salesforce) that incorporated opportunity and sales tracking information so this was not a problem. However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Miller Heiman Group

MARCH 10, 2020

Our survey revealed that interpersonal skills make or break the customer experience: it’s important for employees to read customers’ emotions, express empathy, listen carefully and show customers respect. Cooperation is difficult when marketing, sales and customer success split themselves into silos that don’t share information.

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together. The purpose of sales training is first and foremost to build sales reps’ — both new and experienced — sales skills. Interactive sessions .

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Red Star Kim

MAY 16, 2023

We talked about: Porous boundaries Healthy boundaries Rigid boundaries Overly trusting of others Takes time to build trust with others Very untrusting of others Overshares personal information Shares personal information appropriately Very guarded with personal information HAs difficulty saying No to others Able to say No when needed Says No to others (..)

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

Red Star Kim

FEBRUARY 15, 2024

Coaching qualifications are explored here: Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). Mentoring Mentoring is often informal and less structured and usually involves the mentor sharing their experience, imparting their wisdom and giving advice. But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

SmartKarrot

MAY 12, 2023

To develop strategic thinking skills, Key Account Managers should regularly analyze industry trends, customer insights , and competitive landscapes. By staying informed about market developments and maintaining a holistic view of the business environment, they can proactively identify opportunities for collaboration and growth.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10