Remove Brainstorming Remove Innovation Remove Leadership
article thumbnail

ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” Past attempts by the customer to solve this challenge involved engaging both hospital staff and primary care leadership. The winners of the 2022 Excellence Awards will be announced at the SAMA Annual Conference May 23-25 in New Orleans.

article thumbnail

Lessons from a Winning Global Account Management (GAM) Program

Strategic Account Management Association

The [GAM] program’s core mission is to form and maintain a trusted partnership with our clients that produces mutual innovation and value resulting in measurable outcomes. Customers brainstormed new ideas for solving common problems and avoiding common pitfalls. Establishing a Customer-Centric GAM Program.

article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

A follow-up study SAMA conducted a year later showed a shift in top customer expectations, including: Thought leadership on real-time challenges Pricing flexibility and creativity Process automation Longer payment terms and return policies Effectiveness in hybrid working environments. But that’s a topic for a different day. 4: Focus on value.

article thumbnail

How leaders successfully drive innovation

MDI Training

Driving business innovation as a leader. Successfully driving business innovation as a leader is essential to living a positive innovation culture and strong innovation management. Anita Berger is an executive coach, consultant and trainer specialising in leadership development and international human resource management.

article thumbnail

Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

At the recent PM Forum online workshop on campaigns, thought leadership and project management there were 17 delegates from legal, accountancy and insolvency firms located in London, Belfast, Sutton Coldfield, Manchester, Newcastle, Cambridge and Dubai. Achieve early sense-checking and promote bold and innovative thinking.

article thumbnail

The 6 Most Effective Teamwork Self-Assessment Phrases

CMOE

Those who are proactive in developing new competencies help their teams stay innovative and competitive. Problem-Solving and Innovation I approach challenges with a solution-oriented mindset and actively contribute innovative ideas. I collaborate with team members to brainstorm creative solutions that improve processes.

article thumbnail

The Art Behind Becoming a Strategic PMO Leader

Planview

Throughout her career, she has developed expertise in project portfolio management , process improvement , change leadership , and stakeholder management. Then, we brainstorm ways to address it. Equip managers with tools to support their teams, as research shows effective change often hinges on leadership support.