Brooks Group

JULY 30, 2024

Problem Solving Strong problem-solving skills enable sales professionals to effectively address customer concerns and overcome objections. Sales Development Tip: Have the team practice critical thinking, study client success stories, and brainstorm solutions to common challenges your customers face.

Interpersonal Skills 98

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 98

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Finding ways to meet with people in real time (such as at social events) can help. Make myself more visible in meeting with fee earners.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Miller Heiman Group

MARCH 10, 2020

Just meeting, not to mention exceeding, the modern customer’s expectations for a personalized, enhanced, omnichannel experience is getting harder. Have the team consider what the customer experience looks like in different situations and from varied perspectives, and brainstorm solutions to bridge the gaps between each team.

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Time is money, and anything taking them away from making calls, sending emails or meeting with prospects and customers may be met with skepticism. Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Red Star Kim

MAY 16, 2023

Be specific and direct in making your point such as “I will need more time to finish that task. Can you approve this?”

Communication 130

Communication Brainstorming Decision-making Interpersonal Skills 130

Red Star Kim

FEBRUARY 15, 2024

But coaches resist the temptation to tell.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

SmartKarrot

DECEMBER 26, 2021

Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations. Interpersonal Skills. Understanding the Tech Stack System.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11