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ALIGNING A MULTIFUNCTIONAL TEAM TO SOLVE A HEALTHCARE CUSTOMER’S LONG- STANDING PAIN POINT

Strategic Account Management Association

While this customer’s staff demonstrated both passion and expertise, to make this process a reality, they needed a project focused on innovative thinking, data-driven insights, stakeholder connectivity and patient/provider resources. Stakeholder management. My team and I led the internal mind-mapping of the customer’s stakeholders.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Both sides similarly report that engaging in joint ideation and brainstorming to develop or configure customized solutions is much harder virtually than when done in the same room with a physical white board and flip charts. As one executive explained, “Buy and sell widgets virtually?

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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The co-value creation process includes your organization’s ability to engage internal stakeholders to sketch out a proposed co-value starting point that can be furthered with the customer early. Executives within the organization need to empower account managers through key internal stakeholders and step in to open doors when needed. #

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The Art Behind Becoming a Strategic PMO Leader

Planview

Throughout her career, she has developed expertise in project portfolio management , process improvement , change leadership , and stakeholder management. Then, I identify all stakeholders, flagging who is an assister, a resistor, and a neutral. Then, we brainstorm ways to address it.

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How to Create an Insanely Easy Strategic Account Plan + Template

Account Manager Tips

Have a conversation with your client Arrange a 90-minute brainstorming session with your client dedicated to strategic account planning to answer the following 5 questions. There are many ways to use this planning process, but for the purpose of this article, I'm going to assume you are designing the plan in collaboration with your client.

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9 Ways to Get Ideas Brewing with Instant Coffee

Planview

No matter what type of work you do, you likely do a fair amount of brainstorming, planning, and “noodling” in your daily work. Instant Coffee is a new way to brainstorm and collaborate with your team and others. A product team uses Instant Coffee to brainstorm ideas for the next quarter. Brainstorming.