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Provide input to global customer success executives on worldwide customer success at scale strategy. Partner with other customer-facing organizations to develop strategies and execute plans that maximize businessgrowth, consumption, customer retention, and account expansion. Apply here: [link].
Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (Hybrid) Organization: GfK As a Customer Success Manager, you will drive client engagement across the broad range of GfK solutions increasing customer satisfaction & retention. Identify and mitigate risk in customer accounts.
Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores. Manage and track Customer Success activities for your portfolio of clients. Drive new businessgrowth through greater advocacy. Drive Customer engagement, customer renewals, and increase NPS.
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