Customer Think

NOVEMBER 22, 2022

In B2C environments, CRM solutions are essential to maintaining client relationships over time. Managing online retail customers is crucial for any eCommerce platform to run smoothly. Standard CRM systems in eCommerce allow you to register, track, and utilize data about customer interactions.

CRM 136

CRM Business Growth eCommerce B2C 136

Nutshell

MARCH 19, 2025

Not all businesses are built the same. A good CRM provider understands that sometimes you need specific information to track for the leads, people, and companies in your contact database. Thats where CRM custom fields come in. Table of Contents What are custom fields in CRM?

CRM 62

CRM Healthcare Decision-making Brainstorming 62

Customer Think

JANUARY 22, 2022

A customer data platform is more than just CRM. Learn how it can fuel online marketing objectives and drive business growth Don’t worry; if you’re scratching your head right now wondering what an eCommerce CDP is, you’re not alone.

eCommerce 69

eCommerce Business Growth CRM Marketing 69

PandaDoc

MARCH 25, 2025

Take buying a CRM, for example. Identifying upsell and cross-sell opportunities to drive continued revenue growth. Customer advocacy efforts, such as case studies and referrals, to further support business growth. CRM integration means reps can access customer data without switching platforms.

Sales 52

Sales Supply Chain Decision-making Stakeholders 52

Hubspot Sales

APRIL 23, 2021

Its core products (Retain, Recognized, and Price Intelligently) are designed with B2B and B2C subscription, DTC eCommerce, media, and non-profit companies in mind. Shopify is an eCommerce web development tool to get your business up and running. It provides resources for personal development, business growth, and advocacy.

Small Business 126

Small Business Finance Banking eCommerce 126

PandaDoc

APRIL 25, 2023

To help you establish those long-term relationships, one of the most important tools you can use is CRM (Customer Relationship Management) software. Let’s look at how CRM tools can help your sales process, as well as what the best sales CRM systems available on the market in 2023 are. How does CRM software help sales?

CRM 52

CRM Software Software Sales 52

Hubspot Sales

JANUARY 5, 2022

BNPL apps like Klarna, Affirm, or Afterpay are experiencing massive growth. Image Source: Cosmetics Business. Growth Of Frictionless Payments. According to Statista, the total transaction value of Digital Payments is expected to show an annual growth rate of 12.24%.

Digitalization 111

Digitalization Retail Customer Experience eCommerce 111