Zendesk

SEPTEMBER 6, 2022

Given the current volatile and uncertain market conditions, it’s difficult to push for growth and investment in the customer experience (CX). The service landscape may be stark, but we can’t stop making CX a priority and investing in areas where the impact can influence business growth. But don’t do it.

Decision-making 98

Decision-making Prioritization Business Growth Organization 98

SuperOffice

FEBRUARY 21, 2022

The beginning of the year is traditionally associated with making plans, forecasting new trends and setting up goals. This year, you need to make sure you not only pay for your CRM solution every month, but also encourage your teams to actively use it. How exactly does hyper-personalization impact your business growth?

CRM 84

CRM Customer Experience Prioritization Decision-making 84

Hubspot Sales

NOVEMBER 16, 2023

HubSpot’s new sales formula powered by AI, called Sales Hub, puts the customer at the center of the selling process and makes customer connection a crucial part of the purchase journey. It enables a more holistic and targeted approach to customer engagement, leading to improved customer satisfaction and business growth.

CRM 112

CRM B2B Decision-making Business Growth 112

Zendesk

JULY 13, 2022

In a Zendesk survey, 68 percent of company leaders said they see a direct link between employee service and business growth. These internal experts are extremely valuable, so make sure you’re creating a work environment where they feel appreciated and supported. Make internal resources easy to find.

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

Arpedio

DECEMBER 20, 2023

In simple terms, a prospect is a potential customer who has shown interest in a product or service and who meets certain criteria that make them a viable target for sales efforts. Identifying and targeting prospects is crucial for the growth of the business.

Decision-making 52

Decision-making Business Growth Value Proposition Prioritization 52

Insightly

APRIL 29, 2024

Could adding one more to the mix really make a difference? Having a single source of truth eliminates data silos, reduces the risk of errors, and promotes consistency in customer interactions, which ultimately fosters better decision-making and alignment across departments.

CRM 52

CRM Marketing Decision-making Facilitation 52

Arpedio

FEBRUARY 23, 2024

Welcome to our guide on revenue intelligence—a powerful concept that has revolutionized the way businesses approach strategy and decision-making. In essence, revenue intelligence isn’t just a tool—it’s a strategic imperative for businesses looking to thrive in an ever-evolving marketplace.

Decision-making 52

Decision-making CRM Customer Experience Profitability 52

Arpedio

NOVEMBER 22, 2023

Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping. This can lead to increased customer satisfaction, loyalty, and retention.

Stakeholders 52

Stakeholders Decision-making Business Growth Innovation 52

Arpedio

MARCH 5, 2024

While acquiring new clients is vital for business growth, neglecting existing relationships can be detrimental. By focusing on nurturing existing accounts alongside acquiring new ones, businesses can establish a foundation of trust and loyalty that sets them apart in a competitive market landscape.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Planview

JULY 22, 2024

AI has transformed the landscape of software and revolutionized how organizations deliver software, drive business transformation, and stay ahead of competitors. By adopting these cutting-edge technologies, organizations can not only improve productivity and decision-making but also foster a culture of innovation and efficiency.

Software 52

Software Software Decision-making Government 52

DemandFarm

NOVEMBER 22, 2024

This method emphasises the importance of building strong client relations and making strategic decisions that benefit both parties. Consider how much it will cost and the effort required to make the change. A bigger gap makes it easier to show the value of making the change. What Is Gap Selling? Is it worth it?

Sales 52

Sales Prioritization Decision-making Communication 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Arpedio

APRIL 30, 2024

Understanding Account Growth Strategy In this section, we will take a closer look at the intricacies and purpose of account growth strategy. Understanding how to effectively implement this strategy is crucial for long-term success in maximizing your business growth and revenue.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

DemandFarm

APRIL 28, 2023

From improved efficiency and productivity to smarter decision-making and customized customer experiences, AI is set to reshape the sales landscape. AI-powered analytics can help sales teams identify inefficiencies in their sales funnel, uncover best practices, and make data-driven decisions to optimize their processes.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Arpedio

FEBRUARY 20, 2024

Qualification: In this stage, leads are further evaluated to determine their level of interest, budget, decision-making authority, and fit with the company’s offerings. Discovery: During this stage, sales representatives engage with qualified leads to uncover their specific needs, challenges, and priorities.

Negotiation 40

Negotiation Sales Decision-making Prioritization 40

Arpedio

JANUARY 3, 2024

Both strategies are critical to business growth, but require distinct techniques and skill sets to execute effectively. Key Takeaways: Account Management and Opportunity Management are essential to driving business success.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

JANUARY 5, 2024

As we delve into the intricacies of pipeline management, we reveal the pivotal role it plays in shaping a company’s financial landscape and the indispensable tactics that make this possible. Analytics and Reporting for Data-Driven Decisions The integration of pipeline analytics transforms raw data into actionable insights.

Management 52

Management Sales Energy and Utilities Prioritization 52

Arpedio

DECEMBER 20, 2023

Social selling is a modern approach to sales that involves utilizing online networks to build strong customer relationships and drive business growth. Key Takeaways: Social selling is a sales approach that leverages online networks to build customer relationships and drive business growth.

Business Growth 52

Business Growth Media Decision-making Digitalization 52

Arpedio

JANUARY 4, 2024

By visualizing the connections between various stakeholders and recognizing the channels of decisive power, businesses can tailor their approach to resonate more deeply with the needs and the interests of each unique account. It enables targeted engagements with prospects and clients, ultimately driving sales and business growth.

Sales 52

Sales B2B Decision-making CRM 52

Arpedio

OCTOBER 24, 2023

Join us on a journey that unravels the art of strategic decision-making, one SWOT quadrant at a time. In the ever-evolving landscape of business and decision-making, staying ahead of the curve requires a strategic approach. It’s a crucial step in decision-making and steering a business.

Decision-making 52

Decision-making Account Management Prioritization Software 52

Arpedio

FEBRUARY 14, 2024

In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth. In this article, we will dive into the essential elements and strategies that make up successful strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Decision-making 52

Arpedio

FEBRUARY 14, 2024

In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth. In this article, we will dive into the essential elements and strategies that make up successful strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Decision-making 52

Brooks Group

MAY 9, 2024

When you understand your customers better, you can offer solutions that meet their needs, making it more likely to close a sale. This customer-centric approach not only drives sales but also fosters lasting relationships that can result in repeat business and referrals. What process do you use to make this type of decision?

Sales 53

Sales Decision-making Sales Training Facilitation 53

Zendesk

MARCH 17, 2022

This may differ depending on the size of your business and the style of your customer service. Customer relations is one of the most undervalued aspects of potential business growth (partially because it can require a large investment). What makes a great customer relations employee? But it shouldn’t be. Don’t believe us?

Customer Experience 98

Customer Experience Software Software Advertising 98

Arpedio

MARCH 26, 2024

Lead Qualification: Assessing leads based on criteria such as fit, interest, and readiness to buy, to prioritize sales efforts effectively. Understanding the unique role and significance of pre-sales strategy is essential for organizations seeking to drive successful sales outcomes and achieve sustainable business growth.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

DemandFarm

OCTOBER 15, 2024

In a nutshell, key account managers often grapple with 3 major challenges on a day-to-day basis— Daunting data: The sheer volume of customer data can be daunting, making it challenging to extract meaningful insights. This statistic highlights the common challenge of underutilization and missed opportunities within KAM relationships.

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Arpedio

DECEMBER 18, 2023

Lead scoring involves assigning a value or score to each lead based on their level of engagement and interest in your business. This helps you prioritize which leads need to be engaged with the most attention. Lead scoring and lead nurturing are essential components of optimizing your sales efforts.

Prioritization 52

Prioritization Decision-making Business Growth Media 52

Arpedio

FEBRUARY 5, 2024

Efficient Resource Allocation By analyzing whitespace, businesses can optimize their resource allocation and investment decisions. This efficient allocation of resources ensures that businesses maximize their return on investment and minimize wasted efforts on unproductive areas.

Acquisition 52

Acquisition Sales Decision-making Innovation 52

Nutshell

AUGUST 6, 2024

Depending on your industry or business model, there are numerous metrics by which to measure revenue and business growth. But what do they mean, and how are they relevant to your business? It comes from your clients and customers—people with whom you need to forge good business relationships.

Financial Services 71

Financial Services Telecommunications Retail Profitability 71

Arpedio

FEBRUARY 15, 2024

In today’s fiercely competitive market, achieving sales excellence is paramount for business growth and success. By understanding how Mobilizers drive buying decisions and integrating the Challenger approach into your sales process, you can unlock new avenues for success and elevate your sales performance to new heights.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Flevy

MARCH 26, 2024

By integrating these elements into a cohesive Customer Journey Map, organizations can align their processes, resources, and strategies to significantly improve the overall customer experience, thereby driving customer satisfaction, loyalty, and business growth.

Customer Experience 52

Customer Experience Digitalization Organization Digital Transformation 52

Arpedio

FEBRUARY 27, 2024

In this blog post, we will delve into the principles, strategies, and benefits of relationship selling, exploring how it can drive sustainable business growth and foster enduring customer relationships. At its core, it prioritizes building meaningful connections and fostering trust with customers. What is Relationship Selling?

Prioritization 52

Prioritization Communication Software Software 52

ProlifIQ

JUNE 21, 2023

As strategic account managers typically handle multiple accounts, managing many accounts simultaneously requires careful planning, prioritization, and effective time management. By leveraging data, market research, and customer insights, account managers can make informed decisions, identify growth opportunities, and mitigate risks.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Arpedio

FEBRUARY 15, 2024

From attracting prospects to nurturing leads and guiding them towards a purchasing decision, pre-sales serves as the backbone of a successful sales process, laying the foundation for meaningful relationships and sustainable growth.

Sales 52

Sales Decision-making Customer Experience Value Proposition 52

Insightly

JULY 29, 2024

They track and analyze data in real-time, automate workflows, and perform numerous other tasks that make them critical to long-term productivity and strategic decision-making, ultimately driving significant financial perks. Better decision-making and strategy development CRM data isn’t just there to be collected and organized.

CRM 52

CRM Decision-making Software Software 52

PandaDoc

JUNE 11, 2024

When salespeople aren’t given clear direction, it can stall sales and stunt business growth. They make consistent purchases and refer your brand to others. Reliable revenue: Because B2B buyers aren’t as fickle as B2C buyers, you can rely on them to make regular orders, generating predictable revenue.

B2B 52

B2B B2C Sales Decision-making 52