Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. Business growth consultant, Chris Merrington , shares some golden nuggets of advice about how agencies can be more commercially savvy. He specialises in helping agency leaders and their teams negotiate more profitably. Welcome to Episode 53.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Hubspot Sales

MAY 25, 2021

And when you’re a Black business owner, you’re faced with an additional set of challenges, like receiving less business finance assistance from loan officers, according to a Fundera report. You might actually be in the way of your business’ growth. Building a team isn’t easy, especially for Black business owners.

Finance 136

Finance Small Business Meetings Onboarding 136

Hubspot Sales

MAY 9, 2019

I created a business plan , used a portion of my savings, purchased candle-making materials, and made my first batch of candles in my parents' kitchen. I used a free tool to create my website and social media (e.g., Facebook and Twitter) to get the word out about my business. Reinvest Profits.

Investors 104

Investors Small Business Suppliers Innovation 104

Hubspot Sales

JANUARY 11, 2021

the natural result of business growth). Crayon offers market and competitive intelligence tools — specifically, it tracks over 100 types of market intelligence to give you a 360-degree view of your competitors (from their website, social media, app, review sites, and more). Here are 16 of our favorite options.

B2B 143

B2B Sales CRM Banking 143

SuperOffice

MAY 16, 2021

According to the UK Institute of Customer Service (UKICS) , good customer service not only impacts your customer experiences , but correlates directly with your business’ bottom line. To manage the new challenges of increased customer demands , many businesses are turning to? The solution is digital.

CRM 129

CRM Digitalization Customer Experience Digital Transformation 129

Hubspot Sales

APRIL 23, 2021

QuickBooks is an accounting software tool designed for businesses ranging from solo freelancers to mid-sized companies. It's a robust tool with dozens of features for managing finances, including bill management, invoices and payments, payroll, project profitability, cash flow, contractors, and reports. Zapier, Metrics API, Databox).

Small Business 126

Small Business Finance Banking eCommerce 126

Hubspot Sales

JANUARY 5, 2024

It’s been pretty exciting to see the creativity that people all over the world are bringing to AI to improve their processes, create new services, and make being in business more fun and profitable. Tip #4: Searching Social Media for Hints on Communication Style Whitt Dyer , Sales Development Representative at Regie.ai

Internet 115

Internet Sales Communication Media 115

Zendesk

MARCH 7, 2022

For the first time in a long time, the world of tech, business, and media seem to be less focused on the pandemic and more focused on the future. Focus on immediate ROI: Support agents have the power to drive profits through upselling and cross-selling, informed by insight into the customer journey.

Artificial Intelligence 98

Artificial Intelligence Retail Customer Experience Small Business 98

Nutshell

MAY 7, 2024

Return on investment, or ROI, measures how much a business earned from a particular activity compared to the expenses related to that activity. It tells you how much profit your business gained from something and helps you evaluate whether it’s worthwhile. What is return on investment (ROI)?

CRM 71

CRM Media Advertising Marketing 71

CMOE

JULY 23, 2019

Serial Killer: Cell Phones and Social Media. A 2018 survey by Salary.com identified everybody’s guilty secret: even though it has dropped by about 10% from when social media was first introduced to the world, cell phones and social media are the biggest time thieves in the office.

Media 55

Media Profitability Prioritization Business Growth 55

SuperOffice

AUGUST 1, 2022

Time passes and you notice that it takes you a lot of effort to convert and serve new customers, yet your profits grow rather slowly. 40% of businesses miss their revenue targets. It just might not be the right fit for your business growth ambitions. So, what are you doing wrong? And you aren’t alone.

Decision-making 117

Decision-making Prioritization B2B Marketing 117

Nutshell

MARCH 1, 2024

Identify your weaknesses: Evaluate more successful competitors to establish what they do differently and how you can adjust your strategy to improve your profitability and growth. Set better business goals: Understanding why customers choose your competitors over your business allows you to set benchmarks to improve in those areas.

CRM 71

CRM Software Software Media 71

Outbound Engine

SEPTEMBER 19, 2018

Vision 2014: Profitability-Driven Customer Retention. Experian created this presentation from the perspective of banks and loan officers who want to retain more business. 50 Facts That Will Make Businesses Rethink Their Customer Service. Being responsive instead of reactive can make all the difference.

Acquisition 50

Acquisition Profitability Banking Publishing 50

Tidio

FEBRUARY 26, 2021

Disney built the largest media empire in the world by moving beyond mediocre repeat-purchase strategies. His customer retention strategy will work for your business, too. In this guide: What customer retention is and why it matters for your business. Looking for other business growth strategies? The best part?

eCommerce 52

eCommerce Acquisition Retail Communication 52

Arpedio

FEBRUARY 23, 2024

In essence, revenue intelligence isn’t just a tool—it’s a strategic imperative for businesses looking to thrive in an ever-evolving marketplace. Revenue intelligence is a multifaceted approach to leveraging data and insights to optimize revenue generation and business growth. What is Revenue Intelligence?

Decision-making 52

Decision-making Customer Experience CRM Profitability 52

Tidio

MARCH 12, 2021

Plus, customer-centric companies are up to 60% more profitable than product-centric ones, owing much of their success to improving thanks to customer feedback. Monitor Social Media Conversations. Social media monitoring is the process of using an app to automatically collect company or product mentions on social media.

eCommerce 52

eCommerce Media Customer Experience Decision-making 52

Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Affordable growth: When the team is more productive, you can look forward to more business growth without the expense of additional team members.

CRM 71

CRM Sales Software Software 71

Arpedio

APRIL 30, 2024

Understanding Account Growth Strategy In this section, we will take a closer look at the intricacies and purpose of account growth strategy. Understanding how to effectively implement this strategy is crucial for long-term success in maximizing your business growth and revenue.

Account Growth 52

Account Growth Client Relationships CRM Business Growth 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Apptivo

MAY 31, 2023

Furthermore, the marketer can use social media platforms and customized advertising to efficiently contact potential clients who are actively looking for vacation possibilities. As a result of these initiatives, conversions, and business growth have increased noticeably.

Sales 52

Sales Decision-making Advertising Media 52

PandaDoc

JUNE 11, 2024

When salespeople aren’t given clear direction, it can stall sales and stunt business growth. They might leverage digital channels, like content and social media marketing. Social selling Use social media platforms like LinkedIn, Instagram, and Facebook to build awareness and relationships. Why is B2B sales important?

B2B 52

B2B B2C Sales Decision-making 52

Arpedio

FEBRUARY 27, 2024

As businesses strive to differentiate themselves and establish long-term success, the concept of relationship selling has emerged as a critical component of sales excellence. Leveraging Social Media and Technology in Relationship Selling In today’s digital age, social media and technology play a pivotal role in relationship selling.

Prioritization 52

Prioritization Communication Software Software 52

Apptivo

APRIL 25, 2023

This tool can automate various aspects of a business, resulting in better customer service, more efficient operations, and higher profits. Businesses that use this can stay ahead of the competition and provide their customers with the exceptional service they expect.

Software 52

Software Software Management Logistics 52

Arpedio

FEBRUARY 14, 2024

While both are essential for business growth and success, they require different skill sets and approaches. By utilizing different prospecting techniques such as networking, cold calling, or leveraging social media platforms, sales professionals can identify and connect with leads.

Account Management 52

Account Management Management Sales Client Relationships 52

Arpedio

JULY 12, 2023

However, a significant limitation of this approach is that the majority of these leads often fail to convert into profitable relationships. ABM promotes through ad targeting and web personalization, while ABS generates email communication and leverages social media channels to convert the target into an active client.

Marketing 52

Marketing Advertising Decision-making Value Proposition 52

Insightly

SEPTEMBER 27, 2023

Companies worldwide are implementing CRM systems to help them get to know and interact with their customers, streamline sales processes, and boost overall profitability. Implementing a robust CRM system that addresses these factors can help organizations manage customer relationships effectively while driving growth and profitability.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Companies worldwide are implementing CRM systems to help them get to know and interact with their customers, streamline sales processes, and boost overall profitability. Implementing a robust CRM system that addresses these factors can help organizations manage customer relationships effectively while driving growth and profitability.

CRM 52

CRM Onboarding Brainstorming Software 52

Agile CRM

NOVEMBER 29, 2022

Business Growth. You can quickly find, organize and analyze your email database to find new contacts, qualified leads and more that can help grow your business. . Orbit is a robust email extractor that can help you find social media profiles as well as emails of your target customers or prospects. Tweets by SellHack.

Software 52

Software Software CRM Media 52

Zendesk

FEBRUARY 7, 2022

Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business. Why is customer support important for business growth? Why is customer support important for business growth?

Decision-making 52

Decision-making Customer Experience Insurance eCommerce 52

PandaDoc

MAY 9, 2024

Usually, a percentage of the sales price or profit margin. The possibilities are endless—for example, if you’re in social media sales, you could offer a prize for sales reps who generate a specific number of leads through a post. It all comes down to the specific outbound sales strategies your business is pursuing.

Sales 52

Sales Luxury Goods e-Learning Meetings 52

Arpedio

FEBRUARY 14, 2024

This approach not only enhances the relevance of the product or service but also improves customer satisfaction and ultimately drives business growth. Utilize local social media platforms and influencers to reach the target market. This metric helps you understand the long-term profitability of your expansion.

Supply Chain 52

Supply Chain Decision-making Government Acquisition 52

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

SmartKarrot

SEPTEMBER 21, 2020

So how does the customer focus impact your business? How does it drive business growth? It is a mindset, philosophy, or a strategy to align your business processes with customer’s goals and expectations. For it is only by helping your customers succeed you can achieve success in your business. More profit.

Business Growth 10

Business Growth Profitability Customer Experience Customer Success 10

SmartKarrot

APRIL 24, 2020

In B2B businesses, we often use the 80-20 rule that says, 80% of the profits are incurred from 20% of the customers. As a SaaS business, you’d have often tried to make your service ‘good for everyone’. As a matter of fact, it never really benefits your business. 5% of customer retention results in 75% of business profits.

B2C 12

B2C Customer Success Profitability B2B 12

SmartKarrot

AUGUST 11, 2022

Social Media : Social media is one of the key tools to utilize for leveling up your marketing strategy for any business, but it can also be time-consuming. Using automation to schedule posts and interactions with your audience can reduce the hours you dedicate to social media every week. Sign up for our newsletter.

Media 10

Media Decision-making Customer Success Business Growth 10

SmartKarrot

DECEMBER 16, 2021

In 2020, as our digital activity footprint grows, companies can gain from positive organic PR on social media. Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. Growth in complex times. Like what you are reading?

Customer Experience 11

Customer Experience Prioritization Onboarding Customer Success 11