Hubspot Sales

SEPTEMBER 13, 2023

You’ll also be able to predict the capital you have available to make investments that encourage business growth, such as new software or training for teams. If your projection requires you to have more people on the team, you’ll be able to hire, onboard, and train them to handle all the deals. Manage inventory better.

Sales 115

Sales Decision-making Finance CRM 115

Insightly

SEPTEMBER 27, 2023

Let’s see if it’s right for your business. Such misalignment causes a never-ending loop of confusion between sales and IT, which delays onboarding and stifles user adoption. That being said, a skilled CRM consultant’s time is not cheap, and every consultant’s onboarding methodology is bound to be slightly different.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

Let’s see if it’s right for your business. Such misalignment causes a never-ending loop of confusion between sales and IT, which delays onboarding and stifles user adoption. That being said, a skilled CRM consultant’s time is not cheap, and every consultant’s onboarding methodology is bound to be slightly different.

CRM 52

CRM Onboarding Brainstorming Software 52

Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

ProlifIQ

AUGUST 17, 2023

Multi-Threading: Forrester highlights that multi-threading can significantly impact sales success, with an 82% win rate when multiple stakeholders are involved. Facilitating Smoother Expansion: Involving multiple stakeholders in expansion discussions increases the chances of obtaining buy-in and support for new initiatives.

Acquisition 52

Acquisition Customer Success Stakeholders Profitability 52

Insightly

JANUARY 18, 2023

Doing so lets you focus on meaningful work while fostering your business growth. Now you know that a CRM can assist your consulting business with both client acquisition and client service. These reports are readily available in your CRM to share with important stakeholders. How can you benefit from a consulting CRM?

CRM 52

CRM Client Relationships Acquisition Decision-making 52

Planview

JULY 19, 2023

Solution: Aligning Stakeholder Pain Points to the Transformation Program The Transformation team spent time clarifying and aligning with the leaders on the business vision by highlighting the alignment of stakeholder pain points to the transformation program.

Decision-making 40

Decision-making Stakeholders Government Leadership 40

Janek Performance Group: Account Planning

AUGUST 4, 2021

Coach them in how to identify what mix of communication styles they themselves use and the ones that key stakeholders in their client organizations use. What inefficiencies or gaps are present in a client’s processes that could represent opportunities for business growth ?

Account Management 40

Account Management Management Communication Stakeholders 40

SmartKarrot

OCTOBER 3, 2023

This helps in keeping relevant stakeholders informed without having to ask for data and progress, thus improving the quality of customer interactions. The playbook serves as a tool for standardizing procedures, ensuring consistent service quality, and fostering customer relationships that lead to business growth.

Customer Success 19

Customer Success Management Account Growth Onboarding 19

SmartKarrot

JUNE 1, 2022

Primary contributor to the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Project manage the onboarding ensuring a smooth experience, this will involve dealing with a wide variety of different topics or unique customer needs, such as training, product or Know your customer (KYC).

Customer Success 3

Customer Success Onboarding Stakeholders Customer Experience 3

PandaDoc

JUNE 11, 2024

When salespeople aren’t given clear direction, it can stall sales and stunt business growth. So, B2B companies often communicate with stakeholders across an organizational hierarchy, from high-level executives to managers. Why is B2B sales important? 4 benefits of B2B sales Is expanding into B2B sales worth it?

B2B 52

B2B B2C Sales Decision-making 52

Arpedio

JULY 11, 2022

And if you keep working on your stakeholder relationships , best case scenario, you might even reach a point where they’ll be doing the selling for you. We call these stakeholders ‘Champions’, and ultimately, you want as many of these as possible. Noone wants to spend all their time interviewing, onboarding and training.

B2B 52

B2B Account Management Customer Success Leadership 52

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

OCTOBER 22, 2021

Reduce churn and drive expansion throughout the customer journey through onboarding, ongoing adoption, and renewals. Uses in-depth knowledge of client industry and/or business processes, deep knowledge of the product being sold and technical expertise to drive and increase adoption and utilization of service contracts.

Customer Success 19

Customer Success Facilitation Onboarding Customer Experience 19

SmartKarrot

JANUARY 11, 2022

Increase renewal rates and reduce churn revenue growth and support new business growth through greater customer advocacy and reference-ability. Partner with key customer stakeholders to educate them on the optimal ways to implement and use Moss’ products and services. Provide support during customer onboarding.

Customer Success 19

Customer Success Stakeholders Government Negotiation 19

SmartKarrot

NOVEMBER 10, 2022

Work alongside the sales team to uncover marketing goals and identify relevant Solutions for leading Global, Regional, and National businesses. Create and manage an effective team relationship between all relevant stakeholders. Report on team activities and progress toward team goals and initiatives to Senior Management.

Customer Success 19

Customer Success Onboarding Client Relationships Stakeholders 19

SmartKarrot

MARCH 22, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (Hybrid) Organization: Reachdesk As a Customer Success Manager, you will own the relationship and ultimate success of a dedicated segment of customers, including initial onboarding, strategy development, campaign execution, customer expansion, and retention.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

MARCH 16, 2022

Ensuring clients have a smooth onboarding experience. Contributing to revenue growth by upselling/uplifting client contracts. Hosting online meetings with various stakeholders to review the progress of their desired outcomes. Conduct training/onboarding workshops for new and growing customers. Apply here: [link].

Customer Success 3

Customer Success Onboarding Negotiation Client Relationships 3

SmartKarrot

OCTOBER 7, 2021

Role: VP of Customer Success Location: Miami, FL, US Organization: AutoLeadStar As a VP of Customer Success, you will provide the front-line relationship for a select group of customers on an ongoing basis, and liaise with external and internal stakeholders as needed. Conduct training/on boarding workshops for new and growing customers.

Customer Success 19

Customer Success Stakeholders Onboarding Business Growth 19

SmartKarrot

JUNE 7, 2022

Assist new business growth through greater advocacy and reference-ability of the customer base. Leading on new customer onboardings with the Solutions Architecture team, to educate and activate new customers. Increase renewal rates and pinpoint early warnings of potential customer churn.

Customer Success 3

Customer Success Facilitation Onboarding Stakeholders 3

SmartKarrot

MAY 4, 2022

Drive growth through gross renewals and net retention improvements. Reduce churn and drive new business growth through greater advocacy and referenceability. Develop company-wide customer success processes, content, data and insights, together with stakeholders (e.g., Marketing, Sales, Product, Engineering).

Customer Success 19

Customer Success Co-Creation Onboarding Stakeholders 19

SmartKarrot

APRIL 28, 2023

Manage and cultivate your current clientele to promote account retention, customer value, and business growth. Develop Customer Journeys for various IDMC services across the Onboard -> Adopt – > Expand and Renew Segments in collaboration with SME’s and COE owners.

Customer Success 19

Customer Success Digitalization Onboarding Stakeholders 19

SmartKarrot

MARCH 24, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to fully understand the publishers’ business strategies and measurements for success.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

SEPTEMBER 30, 2021

Drive customer outcomes, product adoption, onboarding, and customer experience. Reduce churn and drive new business growth through greater advocacy and reference ability. Partnering closely with Regional Sales Managers other internal stakeholders to provide input into account planning and drive growth.

Customer Success 3

Customer Success Insurance Account Planning Onboarding 3

SmartKarrot

MAY 10, 2023

Stakeholder engagement in the change management process can be encouraged by sharing plans and strategies for change with them. Through maximising value, play a crucial role in sustaining business growth and profitability. Provide essential assistance with onboarding procedures.

Customer Success 19

Customer Success Client Relationships Onboarding Stakeholders 19

SmartKarrot

JANUARY 6, 2022

Facilitate onboarding, fulfillment, training, and ongoing account review and modification across several business divisions. Capture and communicate the impact of the team’s work to both internal and external stakeholders. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3

SmartKarrot

APRIL 8, 2022

Identify and engage with additional client contacts to support business growth. Develop long-term “trusted partner” relationships with senior customer stakeholders and an intuitive, intimate understanding of each customer’s operational and strategic needs. Develop and maintain senior-level relationships within your client base.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

JULY 15, 2020

Role: Customer Success Manager, Collaboration Location: Offsite, Michigan, US Organization: Cisco As a Customer Success Manager for Webex, you will be responsible for creating and fostering cross-functional relationships with internal and external stakeholders to help customers achieve their business outcomes.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

AUGUST 4, 2021

Develop a trusted advisor relationship with key customer stakeholders to fully understand the customers’ business strategies and measurements for success. Own and drive ARR growth of existing SKUs, governance of all account initiatives. Enable successful onboarding of The Key to members.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

MAY 12, 2021

Drive new business growth through greater advocacy and referencability. Continuously inform the stakeholders of progress, achievements, and risks (including product feedback for higher utility and reduced effort to service and support). Evaluate and improve the current customer lifecycle. Coordinate with in-region Sales leaders.

Customer Success 10

Customer Success Onboarding Stakeholders Account Management 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Helping drive new business growth through greater client advocacy and referrals. Communicate with key stakeholders within client organizations to effectively assess and gain an understanding of their needs and internal processes.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

DECEMBER 7, 2020

Drive new business growth through greater advocacy and reference-ability. Create a rapid onboarding process for new team members. Maintain a business-wide culture of a world-class Customer Experience. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

Customer Success 10

Customer Success Customer Experience Onboarding Stakeholders 10

SmartKarrot

JULY 22, 2021

Develop key relationships with customer contacts ranging from daily users to executive stakeholders. Collaborate closely with sales, operations & data teams to ensure clean onboarding of all new self-serve customers. Client onboarding and take-up of the Onfido service working alongside Client and Onfido representatives.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

DECEMBER 16, 2021

Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. Growth in complex times. 2020 will see businesses face several roadblocks to BAU operations. A stellar experience equals loyal customers.

Customer Experience 11

Customer Experience Prioritization Onboarding Customer Success 11

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Drive new business growth through greater advocacy and reference-ability. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

JULY 8, 2020

Customer success managers often design the whole process of product orientation from a business perspective. Because these are the stakeholders who are in constant interaction with them initially. And this is where they miss out on including the end-users perspective who might not be from the business background.

Stakeholders 10

Stakeholders Decision-making Onboarding Software 10

SmartKarrot

DECEMBER 11, 2020

This is one of the customer engagement models introduced by Technology Services Industry Association (TSIA) that helps companies drive business growth. Onboarding and time to first value are the important steps that you must execute with utmost proficiency. Hence, the LAER model is one such strategy that you can implement.

Customer Success 10

Customer Success Acquisition Value Proposition Stakeholders 10