Remove Client Development Remove Client Relationships Remove Digital Transformation
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Net Promoter Score (NPS)

Flevy

For even more best practices available on Flevy, have a look at our top 100 lists: Top 100 in Operational Excellence Top 100 in Strategy & Transformation Top 100 in Digital Transformation Top 100 in Digital Transformation Top 100 Consulting Frameworks Top 100 in Organization & Change

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Dealing with adversity as an agency owner, with Rebecca McIntyre-Smith

Account Management Skills

Rebecca is the managing partner at Primate, a digital transformation agency based in Edinburgh. Why is this a good balance with you doing the sales and the client development? Gordon was a developer, he moved from development across so the company was started by Bart, developer, Ethan, designer, and Gordon developer.