This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Role: Vice President of CustomerExperience Location: Remote, United States Organization: Sales Boomerang As a Vice President of CustomerExperience, you will develop a vision and strategy for the customerexperience organization. Drive customerexperience outcomes.
Role: Vice President, CustomerSuccess Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of CustomerSuccess, you will own a CustomerExperience strategy, to include presales, onboarding, services, support, and technical account management.
Role: Director of CustomerSuccess Location: Los Angeles, CA, US Organization: CreatorIQ As a Director of CustomerSuccess, you will lead, mentor, and inspire a CustomerSuccess team of direct reports in the LA office. Build and maintain executive relationships with the strategic customers.
Role: CustomerSuccess Manager Location: San Francisco, CA, United States (Remote) Organization: Fieldguide As a CustomerSuccess Manager, you’ll recommend best practises to increase usage, adoption, and income, you will have a book of business where you are personally accountable to renew and extend accounts.
Role: CustomerSuccess Director Location: Remote, United States Organization: Technisys As a CustomerSuccess Director, you will organize work and deliver services to clients that position Technisys as a global leader in clientexperience and service delivery. quarterly results and annual forecasts).
Role: CustomerSuccess Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a CustomerSuccess Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.
In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in CustomerSuccess to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.
Role: Director, CustomerSuccess Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of CustomerSuccess, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customerexperience. Apply here: [link].
Director, CustomerSuccess Location: Salt Lake City, UT, US Organization: PointClickCare As a Sr. Director of CustomerSuccess, you will be leading, expanding, and mentoring the CustomerSuccess team by setting their strategy, goals and objectives.
Role: CustomerSuccess Director Location: Remote, Denver, CO, US Organization: Healthgrades As a CustomerSuccess Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Ensure on-time and successful renewal of customer contracts.
Drive value through customer retention, low levels of churn, and take a proactive approach to scaling the CustomerSuccess and Implementation organization. Ensure escalated customer issues are responded to with speed and urgency, coordinating resources across the company where needed.
Role: Director, CustomerSuccess Location: San Diego, CA, US Organization: Lytx, Inc. As a Director of CustomerSuccess, you will develop and lead a functional strategic plan to support top-level objectives. Drive sales strategies for upsell to clients. Apply here: [link].
Role: Director of CustomerSuccess, eCommerce Location: Remote, United States Organization: Quotient Technology Inc. As a Director of CustomerSuccess, you will lead, enable and empower a geographically dispersed team of CustomerSuccess, eCommerce professionals resulting in superior customerexperiences.
Role: VP, CustomerSuccess Location: San Francisco Bay Area, US Organization: NexHealth As a VP of CustomerSuccess, you will inspire, recruit, and develop top talent CustomerSuccess team leaders and members who bring a customer-centric view to their everyday roles.
Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customerexperience and business growth. Regular Engagement Effective engagement is key to successful enterprise account management. These can be driven very effectively via automated playbooks.
We organize all of the trending information in your field so you don't have to. Join 105,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content