Client Development Event Organization 
Red Star Kim
SEPTEMBER 29, 2023
A campaign approach ensures continuity of messaging in the run up to, during and after key events. Organising events and prompting conversations Different ways to plan and implement events were shared. What do you think is most important for a M&BD assistant? How do you stand out from your peers?
Red Star Kim
AUGUST 24, 2023
I invited him once to facilitate a junior professionals’ networking event for an accountancy practice – where he talked about one of his other books “All you need to know about the City” (latest version updated in 2022). I met him many years ago when he worked at Stephenson Harwood.
Account Management Skills
AUGUST 24, 2021
Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.
SmartKarrot
JANUARY 10, 2022
Role: Customer Success Director Location: Austin, TX, US (On-site) Organization: Cognite As a Customer Success Director, you will be responsible for managing the relationship with Cognite customers. Developing a trusted advisor relationship with key stakeholders and executive sponsors. Execute consulting projects with customers.
SmartKarrot
MAY 9, 2022
Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value.
SmartKarrot
FEBRUARY 3, 2022
Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Development and maintenance of all onboarding material for new clients to WTP assistance services.
SmartKarrot
FEBRUARY 16, 2023
Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.
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