SmartKarrot

MAY 18, 2023

Role: Customer Success Manager Location: Berlin, Germany (Remote) Organization: Canonical As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work closely with clients to comprehend their strategic objectives and other KPIs.

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Customer Success Client Onboarding Onboarding Digitalization 19

SmartKarrot

OCTOBER 1, 2022

Role: VP of Customer Success Location: Remote, Boston, MA, US Organization: Eleanor Health As a VP of Customer Success, you will lead, mentor and motivate a team of customer success professionals. Understand and capture your customers’ challenges and objectives, and position potential solutions.

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SmartKarrot

JUNE 23, 2022

Role: VP, Customer Success Location: New York, NY, US (On-site) Organization: Dandy As a VP of Customer Success, you will manage a team of Customer Pods with CSMs tasked to drive material growth in a book of business of 200-300 dental practices. Lead, grow and energize the Customer Success team.

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Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

APRIL 19, 2022

Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

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SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Apply here: [link].

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Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

APRIL 20, 2021

Drive value through customer retention, low levels of churn, and take a proactive approach to scaling the Customer Success and Implementation organization. Assist in client onboarding as necessary and proactively work to improve our processes and protocol to eliminate inefficiencies and improve the overall customer experience.

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Customer Success Client Onboarding Onboarding Stakeholders 10

SmartKarrot

JULY 22, 2020

Role: Customer Success Manager Location: American Fork, Utah, US Organization: Domo, Inc. As a Customer Success Manager, you will have to understand the overall vision of the company and help stakeholders achieve business success through the Domo platform. Drive Customer Success, retention and growth.

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Customer Success Client Onboarding Onboarding Client Relationships 10

SmartKarrot

DECEMBER 4, 2020

Role: VP Customer Success Location: Salt Lake City, UT, US Organization: NICE inContact As a VP of Customer Success, you will be a senior leader in the matrix organization of Technical Success, working with Professional Services, Technical Support, and other customer-facing teams to ensure customer outcomes.

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Customer Success Client Onboarding Onboarding Stakeholders 10

SmartKarrot

JUNE 18, 2021

Role: Associate Director, Customer Success Location: Remote, United States Organization: AKASA As an Associate Director of Customer Success, you will demonstrate revenue cycle expertise by conducting customer onboarding and implementation activities such as process mapping or workflow review.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Helping drive new business growth through greater client advocacy and referrals.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JULY 22, 2021

Role: Director, Customer Success Location: Austin, TX, US Organization: StitcherAds As a Director of Customer Success, you will build customer success processes & lead/manage/mentor a growing team of CSMs. Serve as the voice of customers to inform product roadmap decisions.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

MARCH 4, 2021

An onboarding specialist is one who makes sure the customer has the first moment of success with the product or service. A specialist who will take the customer from the signup to the ‘first success’ is an onboarding specialist. Need for a Customer Onboarding Specialist. Product Knowledge.

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Onboarding Client Onboarding Communication Customer Success 19

SmartKarrot

FEBRUARY 2, 2021

Apply here: [link] Role: Customer Success Manager EU and APAC CSS Location: Bathgate, Scotland, United Kingdom Organization: Catalent Pharma Solutions As a Customer Success Manager, you will be accountable for the onboarding experience that every new customer has on site. Apply here: [link].

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Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link]. Apply here: [link].

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Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

JANUARY 16, 2023

Role: Director – Customer Success Location: Morrisville, NC, United States Organization: Lenovo As a Director – Customer Success, you will manage and grow a global Customer Success organization. Apply here: [link]. Apply here: [link]. Apply here: [link]. Apply here: [link].

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Customer Success Client Onboarding Onboarding Stakeholders 19

SmartKarrot

APRIL 11, 2022

Role: VP of Customer Success, Americas. As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Improve customer retention metrics (adoption, retention, engagement). Role: Head of Customer Success. Role: Senior Customer Success Manager.

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Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

FEBRUARY 28, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Bidgely As a Director of Customer Success, you will be acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy-efficient future. Focus on renewal and retention.

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Customer Success Client Onboarding Onboarding Stakeholders 3

PandaDoc

MAY 8, 2023

On top of that, most of these platforms are equipped with analytics and tracking tools that allow organizations to gain valuable insights into customer behavior and use that information to streamline future support operations or better client onboarding. Zendesk What is it: An all-in-one customer service and support platform.

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Software Software Communication Publishing 52

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years.

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Customer Success Onboarding Client Onboarding Stakeholders 10