SmartKarrot

JUNE 12, 2023

As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Think creatively to address issues and pay attention to clients’ needs. Projects’ scope, stakeholders, deliverables, restrictions, and timetables are identified and determined.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Client Onboarding 19

SmartKarrot

DECEMBER 1, 2022

Drive aggressive product adoption and account expansion by attaining a deep understanding of client needs and opportunities for upsells. Strengthen and expand relationships with executive decision-makers and key stakeholders at many of the largest strategic accounts.

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

OCTOBER 19, 2022

Strengthen and expand the relationships with clients and partners by establishing trusted and productive relationships with key stakeholders. Oversee client onboarding and lifecycle experience, stepping in as needed to navigate difficult situations. Manage the client data collection process throughout onboarding.

Customer Success 19

Customer Success Onboarding Client Onboarding Banking 19

SmartKarrot

MAY 18, 2023

establishing corporate harmony for onboarding. While collaborating closely with the Sales, Product Management, Engineering, and Solutions teams, ensure seamless product deployment and client onboarding within the allotted timeline. Create measurable success criteria based on customer objectives.

Customer Success 19

Customer Success Client Onboarding Onboarding Digitalization 19

SmartKarrot

OCTOBER 1, 2022

Apply here: [link] Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders at all levels.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

APRIL 11, 2022

Hold your team accountable for performance metrics related to resolving customer service issues, completing new client onboarding, consistently conducting client product training, and identifying and closing renewal and revenue growth opportunities.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

SmartKarrot

FEBRUARY 28, 2022

Presenting regularly to the customer and Bidgely stakeholders on the health of projects and solutions. Apply here: [link] Role: Senior Customer Success Manager Location: Remote, United States Organization: Adaptive Business Group As a Senior Customer Success Manager, you will be accelerating the client onboarding phase and product adoption.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3

SmartKarrot

JANUARY 16, 2023

Be a subject matter expert in product offerings and accurately represent these capabilities within and across customer stakeholder organizations, ranging from executives to end-users. Onboard new clients by clearly defining requirements and service standards to ensure all relationships are established with an exemplary first impression.

Customer Success 19

Customer Success Client Onboarding Onboarding Stakeholders 19

SmartKarrot

JUNE 23, 2022

Together with the onboarding team, ensure a smooth client onboarding, change management, and integration phase. Develop and manage long-term partnerships with key customers and stakeholders. Drive and coordinate various projects to achieve the strategic growth objectives of your customers and Onfido.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Client Onboarding Onboarding Facilitation 19

SmartKarrot

APRIL 19, 2022

Work closely with the Senior Stakeholders to report and present at Monthly and Quarterly. Manage the client training and client onboarding necessary to improve client time to value. Act as a point of Escalation point and manage issues/incidents to the conclusion, utilizing support teams and processes.

Customer Success 19

Customer Success Client Onboarding Performance Review Customer Value 19

SmartKarrot

MARCH 4, 2021

An onboarding specialist is one who makes sure the customer has the first moment of success with the product or service. A specialist who will take the customer from the signup to the ‘first success’ is an onboarding specialist. Need for a Customer Onboarding Specialist. A client onboarding specialist has some responsibilities.

Onboarding 19

Onboarding Client Onboarding Communication Customer Success 19

PandaDoc

MAY 28, 2024

Customer knowledge even transfers to other areas, such as improving client onboarding. The VP thinks the solution is perfect and gets approval from all stakeholders. Explore proven strategies to build strong client relationships and navigate the intricacies of consultative selling with confidence.

Sales 52

Sales e-Learning Healthcare Software 52

PandaDoc

MAY 8, 2023

On top of that, most of these platforms are equipped with analytics and tracking tools that allow organizations to gain valuable insights into customer behavior and use that information to streamline future support operations or better client onboarding. Zendesk What is it: An all-in-one customer service and support platform.

Software 52

Software Software Communication Publishing 52

SmartKarrot

JUNE 11, 2021

Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Develop a strong relationship with clients based on value add, expertise, and being a trusted partner. Manage adoption across all stakeholders for Measured products and services. Help manage upsell processes and procedures.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Onboarding Stakeholders 10

SmartKarrot

JULY 22, 2020

As a Customer Success Manager, you will have to understand the overall vision of the company and help stakeholders achieve business success through the Domo platform. Develop strong client relationships and work closely with the Sales team to help achieve renewal targets besides identifying growth opportunities.

Customer Success 10

Customer Success Client Onboarding Onboarding Client Relationships 10

SmartKarrot

DECEMBER 4, 2020

Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value. Develop client onboarding plan and work with new clients to ensure smooth onboarding.

Customer Success 10

Customer Success Client Onboarding Onboarding Stakeholders 10

SmartKarrot

JUNE 18, 2021

Manage all aspects of client onboarding, including gathering information from customers, conducting webinar trainings and initial account setup. Oversee the relationship and create trust with key customer stakeholders through providing strategic value-add solutions. Review meetings, creating roadmaps and strategy review.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Assist in the development and execution of marketing strategies specific to customer needs, resources, and audiences.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JULY 22, 2021

Operate as the main point of contact and advisor for all client needs including platform support, training, issue escalation, and media strategy consultation. Develop key relationships with customer contacts ranging from daily users to executive stakeholders. Serve as the voice of customers to inform product roadmap decisions.

Customer Success 10

Customer Success Onboarding Client Onboarding Publishing 10

SmartKarrot

FEBRUARY 2, 2021

Apply here: [link] Role: Customer Succes Manager Location: London, England, United Kingdom Organization: Office App As a Customer Success Manager, you will be responsible for full accountability of client portfolio from contract signature.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

Nutshell

JANUARY 29, 2025

The primary focus is on helping clients unlock the full value of their purchase, leading to high ROI and long-term satisfaction. Collect feedback : Gathering customer feedback about their experiences to share insights with relevant stakeholders, helping improve products and services over time.

Customer Success 62

Customer Success Customer Experience Client Onboarding CRM 62