DemandFarm

OCTOBER 8, 2024

Meaningful conversations, fueled by a deep understanding of your clients’ needs, are the key to building trust and loyalty. This personalized communication goes beyond the initial sale; it’s about nurturing a long-term partnership that benefits both parties.

Client Relationships 40

Client Relationships Decision-making Stakeholders Onboarding 40

Red Star Kim

SEPTEMBER 26, 2022

Firms must ensure that internal communications and team cohesion are high on their agenda to ensure M&BD folk feel engaged. 11% supporting internal communications. Ten top takeaways on stakeholder engagement and buy in (kimtasso.com). Animal magic of buy-in and stakeholder engagement (Video) (kimtasso.com).

Digitalization 147

Digitalization Media Marketing Communication 147

Hubspot Sales

SEPTEMBER 26, 2018

Account managers are responsible for maintaining client relationships and analyzing key information about the customer, their industry, stakeholders, and the competitive landscape to find “ white space.”. Though salespeople already have access to some stakeholders, it’s still crucial to build a plan. Others will be new.

Account Management 104

Account Management Management Stakeholders Profitability 104

DemandFarm

DECEMBER 27, 2024

In KAM, this enables managers to coach reps on stakeholder engagement, relationship building, and navigating complex account hierarchies. Streamlined Account Management AI-driven relationship mapping tools can identify decision-makers, influencers, and detractors within a clients organization.

Sales Management 40

Sales Management Management Decision-making Negotiation 40

Hubspot Sales

SEPTEMBER 16, 2020

Without a common understanding of the term " sales process ," sales managers can’t coach or communicate with their sellers as effectively. Who are the stakeholders you need to engage with? We observed this troubling phenomenon while conducting research for our book Cracking the Sales Management Code.

Account Management 133

Account Management Sales Account Planning CRM 133

Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Whetstone

JULY 11, 2024

Strategic Account Managers (SAMs) are essential for driving long-term success in client relationships. To excel, SAMs must understand stakeholder goals, simplify complexities through effective communication, and ensure proactive action. Use tools like stakeholder maps to identify, categorize and understand them.

Stakeholders 52

Stakeholders Account Management Decision-making Strategic Thinking 52

Account Manager Tips

SEPTEMBER 29, 2020

Every single one of your clients is there. LinkedIn Sales Navigator makes it simple to stay up-to-date on what's happening with your accounts and identify and connect with important stakeholders and new prospects. You can customise your client outreach by creating sequences of email and activities that put engagement on auto pilot.

Key Account Management 130

Key Account Management Account Management Management Onboarding 130

Red Star Kim

APRIL 12, 2023

There is a wide spectrum of engagement across the firm What can I do to motivate fee-earners and Client Relationship Partners (CRPs) to communicate better with the M&BD to ensure we are providing clients with the best service?

Media 100

Media Marketing B2C Stakeholders 100

Red Star Kim

NOVEMBER 24, 2023

Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future. To future-proof client relationships using clarity, empathy, commitment and flair.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Arpedio

JANUARY 5, 2024

Key Strategies for Effective Relationship Management Understanding Customer Needs : This involves not only identifying what the customer wants but also understanding their long-term goals and challenges. Building Trust : Trust is the foundation of any strong relationship. Reliability : Following through on promises builds credibility.

Management 52

Management Emotional Intelligence Client Relationships Sales 52

Arpedio

NOVEMBER 29, 2023

Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships. Learn more Account Management Powerful account planning in Salesforce.

Client Relationships 52

Client Relationships Account Planning Stakeholders Account Management 52

Red Star Kim

NOVEMBER 18, 2022

It was fascinating to hear a procurement expert talking so passionately about the need for strong relationships. He also commented “I want advisers to be my fixers and to blow the socks off my internal stakeholders”. Summing up, Alan said there was intrinsic value in the building relationships and collaboration was important.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Arpedio

APRIL 30, 2024

The Components of Account Growth Strategy An effective account growth strategy comprises several essential components designed to help you optimize client relationships and drive sustainable growth. This can include personalized recommendations, tailored communication, and exclusive offers.

Account Growth 52

Account Growth Client Relationships CRM Business Growth 52

Arpedio

APRIL 29, 2024

A sales account plan strategy is a vital tool for achieving sales growth and building strong client relationships. By the end of this article, you will have a clear understanding of the importance of a well-defined sales account plan strategy in driving sales growth and fostering lasting client relationships.

Account Planning 52

Account Planning Client Relationships Value Proposition Sales 52

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. It encompasses various tasks such as understanding client objectives, coordinating internal resources, and providing personalized support and solutions.

Account Management 52

Account Management Management Client Relationships Communication 52

Arpedio

DECEMBER 15, 2023

Put simply, it’s the process of building and maintaining strong relationships with your clients. This involves identifying their needs, communicating effectively, and providing value through customized solutions. Overall, account management is about more than just managing client relationships.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Arpedio

MARCH 5, 2024

These solutions encompass a range of functionalities aimed at optimizing the way businesses engage with their clients, from initial onboarding to ongoing support and beyond. By centralizing communication tools within the platform, businesses can facilitate seamless interactions between account managers, clients, and internal teams.

Account Management 52

Account Management Management Client Relationships Facilitation 52

Arpedio

JANUARY 9, 2024

Continuous Improvement: The business landscape is dynamic, and client needs evolve. Whether it’s refining communication methods, optimizing service delivery, or enhancing product features, a commitment to improvement is facilitated by a keen understanding of key metrics. Ready to increase customer lifetime value?

Account Management 52

Account Management Management Client Relationships Account Planning 52

Showpad

MAY 14, 2021

Develop an ongoing communications plan : A lack of communication will doom your sales enablement strategy before it even has a chance. To avoid this, you must clearly and frequently communicate with sales teams and other stakeholders, like those in marketing or executive leadership.

Sales 59

Sales Stakeholders Construction Leadership 59

Arpedio

OCTOBER 17, 2023

These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Role-specific assessments: Use role-specific assessments or case studies to evaluate a candidate’s ability to manage accounts, make strategic decisions, and communicate effectively.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Insightly

DECEMBER 23, 2021

How do you manage ongoing customer/client relationships? Because your CRM software will affect a wide array of stakeholders, you need a cross-functional needs assessment team. Most of all, this person should balance details with general perspectives and have excellent communication skills. Analyze and synthesize feedback.

CRM 90

CRM Software Software Facilitation 90

Arpedio

OCTOBER 17, 2023

Account management plays a central role in building lasting client relationships and ensuring customer satisfaction. They offer a comprehensive suite of features designed to streamline account-related tasks, including maintaining a client database, automating repetitive processes, and enhancing communication.

Account Management 52

Account Management Software Software Management 52

Insightly

SEPTEMBER 19, 2023

Many of the most successful e-commerce businesses go to great lengths to maintain strong relationships with their customers both during and after the sales process — that’s where a comprehensive e-commerce CRM strategy comes into play. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Many of the most successful e-commerce businesses go to great lengths to maintain strong relationships with their customers both during and after the sales process — that’s where a comprehensive e-commerce CRM strategy comes into play. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

JANUARY 18, 2023

You do so much to acquire clients and then even more to serve those clients. Everything from drafting proposals to screening potential clients to sending out emails and monitoring communications will add hours of tasks to your schedule. This slows everything down and also leads to poor attention paid to clients.

CRM 52

CRM Client Relationships Acquisition Decision-making 52

Arpedio

MARCH 6, 2024

Understanding Account Management In the realm of business, account management stands as a cornerstone function responsible for nurturing and overseeing client relationships. Its primary objective is to cultivate mutually beneficial partnerships with clients or customers, ensuring their needs are met while driving business growth.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Arpedio

JUNE 22, 2022

Relationship Mapping, also known as Customer Relationship Mapping, Relationship Management, or Stakeholder Management is a way of mapping B2B relationships between large organizations. It can be a complex task, as large enterprises often involve multiple stakeholders in a buying decision.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52

Showpad

JANUARY 12, 2020

These materials — whether Sales content, CRM data, or a case study — are the tangible assets that reps will lean on to educate top-of-the-funnel customers, engage buyers close to a decision, and nurture existing client relationships, among other core job duties. personas, buyer guides, white papers) to deploy in the Sales process. .

Software 69

Software Software Sales Onboarding 69

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. Sales representatives can leverage this information to tailor their approach, adjust their communication methods, and ultimately, close more deals effectively.

Sales 52

Sales B2B Decision-making CRM 52

Arpedio

JANUARY 5, 2024

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Account Management Skills

NOVEMBER 21, 2022

Given the current unstable economic climate, client retention for agencies is a real top priority right now. So, again, I was very lucky, actually, I had one of my really dear friends from school, I had essentially grown up with this woman, and she owned a successful PR and communications, business. Beth 05:52. Beth 37:51.

Digitalization 104

Digitalization Marketing Account Management Leadership 104

DemandFarm

MAY 9, 2024

It can be used to map out the structure of a client organization, identifying key stakeholders and the relationships between them. For example, when changes occur within a client’s organization, these are reflected in real-time in the org chart, providing account managers with up-to-date insights.

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Showpad

JANUARY 26, 2020

With the right Sales enablement tools , Sales managers and other stakeholders can solve those top-line concerns by giving Marketing and Sales a single, digital environment for accessing, updating, and sharing content. A Sales enablement solution prevents oversight into where the gaps may exist in your content library.

Onboarding 64

Onboarding Sales Acquisition Software 64

DemandFarm

MAY 22, 2023

Key Account Managers can, in turn, provide insights on maintaining long-term client relationships, personalizing solutions, and handling complex client issues. Digital platforms such as project management tools and communication apps help Sales Managers streamline coordination between sales teams and other departments.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

PandaDoc

SEPTEMBER 4, 2024

Designed to help realtors, real estate agents, and brokerages offer an impeccable customer experience, commercial real estate CRMs help manage client interactions, track property listings, oversee deals and transactions, and streamline communications across various parties and stakeholders.

CRM 52

CRM e-Learning Software Software 52

DemandFarm

MAY 13, 2024

Enhance communication : Personalized communication is key to understanding and meeting customer needs. A KAM tool can help you manage and enhance client relationships especially with the top revenue contributors. Establishing clear processes helps ensure that all customers receive the same level of service and support.

Account Planning 52

Account Planning Key Account Management Client Relationships Communication 52