Remove Client Relationships Remove Emotional Intelligence Remove Strategic Thinking
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The Ultimate Guide to Build a Top Performing Key Account Management Team from Scratch

DemandFarm

Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability. Continuous Monitoring DemandFarm’s analytics provide ongoing visibility into relationship health, alerting KAMs to changes in sentiment or engagement so they can act before issues escalate.

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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. There are also courses on specific topics such as: Campaigns, Cross-selling, Key Account Management (KAM), M&BD planning, Managing change, Pitching and tendering, Project Management, Strategic thinking and Referrer Management.