Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Check out ARPEDIO’s Account Management solution here.

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

OCTOBER 17, 2023

These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Training should focus on communication, negotiation, and conflict resolution skills, as these are vital for managing client relationships effectively. Define their responsibilities and metrics for success.

Account Management 52

Account Management Management Client Relationships Construction 52

Arpedio

JANUARY 4, 2024

As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively. Visualize your account landscape to identify existing and potential high-value clients.

Sales 52

Sales B2B Decision-making CRM 52

DemandFarm

MAY 9, 2024

It can be used to map out the structure of a client organization, identifying key stakeholders and the relationships between them. For example, when changes occur within a client’s organization, these are reflected in real-time in the org chart, providing account managers with up-to-date insights.

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Red Star Kim

APRIL 12, 2023

Just before Easter I spent a day facilitating the popular PM Forum training workshop “The Proactive M&BD Executive”. I’ve found some fee-earners don’t contribute to the smaller projects which subsequently slows the larger project down There are focused workshops on achieving buy-in and stakeholder management.

Media 130

Media Marketing B2C Stakeholders 130

Arpedio

MARCH 6, 2024

Rather than solely focusing on sales transactions, account management emphasizes building trust, understanding client needs, and delivering tailored solutions to drive long-term growth. They facilitate deeper connections with clients, leading to increased loyalty, repeat business, and referrals.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Red Star Kim

NOVEMBER 18, 2022

It was fascinating to hear a procurement expert talking so passionately about the need for strong relationships. He also commented “I want advisers to be my fixers and to blow the socks off my internal stakeholders”. Summing up, Alan said there was intrinsic value in the building relationships and collaboration was important.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

DemandFarm

MAY 22, 2023

Key Account Managers can, in turn, provide insights on maintaining long-term client relationships, personalizing solutions, and handling complex client issues. By facilitating real-time communication and collaboration, digital tools enable Sales Managers to address challenges quickly and effectively.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Insightly

DECEMBER 23, 2021

A Customer Relationship Management (CRM) system is the nerve center of all your customer-facing operations. CRM systems facilitate frictionless transitions from leads to prospects to customers by mapping customer relationships. How do you manage ongoing customer/client relationships? Hop on trials and demos.

CRM 90

CRM Software Software Facilitation 90

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders. Share on facebook.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders. Share on facebook.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

This undoubtedly correlates with the fact that the pain points customers are experiencing and asking SAMs to solve have become increasingly complex – even more so following COVID-19 – and the solutions to these challenges depend on both resources, expertise, data, and support from a growing number of stakeholders. Share on facebook.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Showpad

JANUARY 26, 2020

With the right Sales enablement tools , Sales managers and other stakeholders can solve those top-line concerns by giving Marketing and Sales a single, digital environment for accessing, updating, and sharing content. A Sales enablement solution prevents oversight into where the gaps may exist in your content library.

Onboarding 64

Onboarding Sales Acquisition Software 64

PandaDoc

NOVEMBER 16, 2023

Manual business processes replaced by sales automation frees your team up to do what they do best — nurturing client relationships. With PandaDoc’s integration, you can now facilitate a seamless customer journey. The system can facilitate real-time collaboration and feedback. The result?

CRM 52

CRM Software Software e-Learning 52

SmartKarrot

OCTOBER 12, 2022

Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Lead and facilitate client meetings. Regular client reporting including financial, operational, and business insight reporting. Ensuring best practices across clients in line with agreed processes.

Customer Success 19

Customer Success Financial Services Banking Onboarding 19

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. Building strong relationships and improving customer loyalty are important for long-term success. The role of a Key Account Manager is critical to the success of a company’s most important clients.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

FEBRUARY 17, 2022

Engage directly with Sales and Product teams to ensure clients are satisfied and that adoption metrics are being met. Manage the end-to-end software implementations with clients, post-sales. Work alongside Sales and Product to facilitate discovery calls with strategic partners and clients. Apply here: [link].

Customer Success 19

Customer Success Stakeholders Account Growth Client Relationships 19

Showpad

OCTOBER 31, 2019

However, all the legwork that must be completed to facilitate that productivity and effectiveness is a challenge that Sales organizations struggle with. . Every minute spent trawling the inbox for one piece of collateral or a prospect pool of a thousand names deep is valuable time spent not selling or furthering a client relationship.

Sales 53

Sales Client Relationships Procurement Decision-making 53

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems. Build a client relationship and act as a trusted advisor to the client.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

Nutshell

MAY 21, 2024

It’s also a great way to maintain transparency and instill trust with your business’s stakeholders and the governing regulatory bodies. Wealth management Today’s wealth management software provides financial services companies with a host of features to manage client assets and influence financial growth.

Financial Services 71

Financial Services Software Software Cybersecurity 71

SmartKarrot

NOVEMBER 30, 2023

Pragya stressed the importance of maintaining communication with stakeholders, ensuring that both the decision-makers and end-users understand the product’s purpose and value. Identifying Key Risks Pragya’s approach to risk management begins with understanding why a client has chosen the product and what they expect from it.

Management 10

Management Stakeholders Value Proposition Onboarding 10

SmartKarrot

MAY 18, 2022

Become an expert on PX platform, to optimize lead campaigns, and transfer this knowledge to the clients. Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication. Develop and maintain long-term relationships with stakeholders in your account portfolio.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

Account Management Skills

JANUARY 25, 2022

Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. And if you want to expand your current client relationships and you’re working in agency client service, my Account Accelerator programme is designed specifically for you.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SmartKarrot

SEPTEMBER 6, 2021

Develop company-wide customer success motion integrating processes, content, and data to/from stakeholder organizations (e,g., Facilitate workshops to help the users understand the product and the advantages. Influencing future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

Customer Success 19

Customer Success e-Learning Client Relationships Facilitation 19

PandaDoc

APRIL 24, 2023

However, take the time to thoroughly research whether bringing in specific tools will facilitate greater efficiency without creating additional work or generating too steep a learning curve while your team gets to grips with them. Consider the stakeholders who should be included, together with their roles.

Sales 52

Sales e-Learning Onboarding Software 52

PandaDoc

MAY 28, 2024

Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. You want to facilitate a productive conversation by using the right environment. The VP thinks the solution is perfect and gets approval from all stakeholders.

Sales 52

Sales e-Learning Healthcare Software 52

PandaDoc

MAY 24, 2023

One of the reasons for this is that proper implementation of sales enablement as a continuous improvement process or even philosophy requires a bit of a cultural shift by sales leadership and other stakeholders.

Management 52

Management Sales Software Software 52

Insightly

SEPTEMBER 27, 2023

CRM Success CRM success is effectively implementing and utilizing customer relationship management (CRM) systems and strategies to achieve desired business objectives. A well-executed customer relationship management (CRM) system can offer advantages. It helps ensure customer satisfaction while facilitating internal efficiencies.

CRM 52

CRM Onboarding Brainstorming Software 52

Insightly

SEPTEMBER 27, 2023

CRM Success CRM success is effectively implementing and utilizing customer relationship management (CRM) systems and strategies to achieve desired business objectives. A well-executed customer relationship management (CRM) system can offer advantages. It helps ensure customer satisfaction while facilitating internal efficiencies.

CRM 52

CRM Onboarding Brainstorming Software 52

SmartKarrot

MAY 11, 2021

Apply here: [link] Role: Director, Customer Success Location: New York, NY, US Organization: Measured As a Director of Customer Success, you will own day-to-day client relationship across seniority levels for a portfolio of 10+ Measured brands. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Stakeholders Onboarding Performance Review 10

SmartKarrot

OCTOBER 25, 2023

Assessment Tools: It is essential for a playbook to be equipped with tools and mechanisms that facilitate a swift and accurate appraisal of the situation at hand. Considerations might include communication guidelines, logistical interventions, stakeholder engagement, and resource mobilization.

Key Account Management 10

Key Account Management Account Management Management Construction 10

SmartKarrot

MARCH 23, 2021

Apply here: [link] Role: Director, Client Success Location: Virginia, United States Organization: SOC Telemed As a Director of Client Success, you will own the overall client experience in your assigned territory and manage the client relationship post-implementation.

Customer Success 10

Customer Success Stakeholders Government Client Relationships 10

SmartKarrot

MAY 26, 2020

You will have both tactical and strategic interactions on the account and will interact with stakeholders at many levels to ensure retention of your accounts. Additionally, the Customer Advisor negotiates clients into long term contracts, minimizing cancellations and selling new products and services. Apply here: [link].

Customer Success 10

Customer Success Onboarding Negotiation Client Relationships 10

SmartKarrot

DECEMBER 24, 2020

Drive collaboration across departments and functions to facilitate issue resolution. Also, own overall client relationships. Manage multiple stakeholders across different clients and ensure they are successful. Continuously manage and evolve the coverage model to improve the overall customer experience.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10