Red Star Kim

JUNE 20, 2022

She ran management development and leadership programmes at the BBC before founding a leading coaching consultancy. The heart of coaching – the coach-client relationship. She talks about a relationship of equals rather than the power or expert models. Coaching clients through change. About the author.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

DemandFarm

DECEMBER 27, 2024

Sales management today demands more than ever beforeits a delicate balance of leadership, technology, and insight. This evolution mirrors the demands of modern sales, where a manager must balance relationship-building with data-driven decision-making. What sets exceptional sales managers apart?

Sales Management 40

Sales Management Management Decision-making Negotiation 40

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

FEBRUARY 28, 2023

Recruitment Many delegates reported that a core challenge for their private client team was recruitment. Having confident leadership with a strong vision, backed up with a robust business plan and strategy and evidence of progress was attractive to potential recruits. Both to maintain service levels and underpin growth strategies.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

DECEMBER 12, 2023

Internal clients – Naturally we need to build strong working relationships with our fee-earners. Both those in leadership positions who are driving the firm forward. External clients – Then of course we need to build networks amongst potential clients, existing clients and referrers.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

NOVEMBER 24, 2023

Preparing M&BD professionals for the future – learning, skills (kimtasso.com) Neuroscience for learning and development by Stella Collins (kimtasso.com) Thought leadership Veteran professional services PR guru Tim Prizeman joined Rhea Wessel from The Thought Leadership Institute. His QR code to pose questions was well used.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

NOVEMBER 2, 2023

She reads as much as possible, scanning the news in search of valuable updates that she can send to clients. She also creates thought leadership videos. Over the past five years, the firm has trained over 500 partners, resulting in stronger client relationships and helping increase firm revenue.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Account Manager Tips

APRIL 26, 2021

The truth about key account management I love key account management because you're in charge of client relationships, and you have the authority and autonomy to manage them how you like. Your first 90 days in a new job as an account manager are the most challenging.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Hubspot Sales

NOVEMBER 27, 2023

This pressure can be stifling and hinder their ability to build authentic client relationships. Successful women in sales have shown that empathy, active listening, relationship-building, and collaboration are not weaknesses but powerful tools that can lead to stronger client relationships and increased sales.

Sales 105

Sales Negotiation Leadership Client Relationships 105

Hubspot Sales

JANUARY 18, 2021

These companies are also discovering that placing women into sales leadership roles is good for business and critical for paving the way for them to ascent into the highest executive ranks. However, client engagement isn’t about golf, and women are just as successful, if not more, than in these scenarios. In addition to that, the U.S.

Sales 128

Sales Sales Leadership Leadership Client Relationships 128

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Analyse the bright spots and collect best practice where engagement is high and relationships are productive.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

FEBRUARY 8, 2024

On a simpler level, a red-amber-green (RAG analysis) will help fee-earners focus their time and attention on those contacts with the most potential Process focus – Related to pipeline analysis, Andy Lopata offers a helpful framework to analyse relationships based on various stages in building, nurturing and leveraging relationships.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Account Manager Tips

APRIL 11, 2022

It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A There motto is "Read Well to Lead Well" and there's some titles in this year's list on leadership, strategy and teamwork.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Engage Selling

DECEMBER 14, 2017

This is an interview supporting the book launch of Millennials Matter. Q: Thanks for joining us today, Danita. Give us a quick overview what you’re seeing and hearing about the importance of millennial salespeople in our companies. Danita: As we all … Read More »

Leadership 59

Leadership Sales Client Relationships Communication 59

Sales Gravy

JANUARY 9, 2025

Adapting After Loss: Balancing personal grief with professional responsibilities requires courage and discipline to maintain stability for those relying on your leadership. Importance of Succession Planning: Establishing a succession plan provides stability for employees and clients, ensuring continuity during transitions.

Client Relationships 52

Client Relationships Leadership Prioritization Decision-making 52

Customer Think

DECEMBER 27, 2023

Today where competition is fierce and customer expectations are ever evolving and increasing, the role of a Customer Success Head or Client Relationship Manager is more critical than ever.

Leadership 40

Leadership Client Relationships Customer Success Management 40

Red Star Kim

APRIL 17, 2023

As well as considering the grading of clients and referrers for the firm or particular teams there was recognition of the value of guiding each fee-earner to focus on: Critical clients, prospects and referrers (around 10) Key relationships (around 150 – see Dunbar’s Law in Client relationship management (CRM) – how many close social (kimtasso.com) (..)

Management 100

Management Manufacturing Client Relationships Facilitation 100

Red Star Kim

NOVEMBER 18, 2022

Meanwhile, elsewhere in the centre a team from Man Bites Dog and Baker McKenzie led a masterclass on thought leadership as the smart growth strategy. I was sorry to have missed that one which, by several accounts, was insightful and practical in equal measure. Sustain momentum.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Strategic Planning and Management Insights

JUNE 4, 2020

On this episode of the Strategy & Leadership Podcast , Matt Barnett from Bonjoro joins us to discuss growing a remote team, communication challenges and how personalized video communication can improve both company culture and client relationships.

Communication 52

Communication Client Relationships Leadership Remote Working 52

Engage Selling

MAY 19, 2016

In an endless ocean of sellers that are often selling similar products and services, making your business or organization stand out is of the utmost importance. Being seen as a thought leader is, in today’s world, one of the best … Read More »

Leadership 48

Leadership Organization Client Relationships Sales Training 48

SBI Growth

FEBRUARY 21, 2014

They want to talk about things that can’t be measured, like client relationships. But he also cares about the “who” of his leadership team. We have seen sales VPs survive multiple misses because of their relationship with the CEO. Build a strong relationship with your CEO. Finance and Operations. Your boss is.

Finance 74

Finance Sales Client Relationships Leadership 74

Jermaine Edwards

DECEMBER 6, 2023

In the context of your client relationships demonstrating honesty shows integrity, commitment and care for the other persons benefit when done with the right intent. Action you can take: This approach will have some dependence on your relationship with the other person. Neither of these feel good to do in the moment.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Upland

JANUARY 29, 2024

This key component of account planning involves analyzing current client relationships to uncover areas where additional products or services could be beneficial. Your sales teams can expand your offerings within known accounts, leveraging established trust and empathy with clients.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Janek Performance Group: Account Planning

APRIL 19, 2023

In the most recent webinar of our Sales Leadership Series, Janek Chief Marketing Officer Sarah McMullin and Managing Partner Nick Kane co-hosted Supercharged Account Planning: Strategies & Best Practices for Maximizing Client Relationships.

Account Planning 52

Account Planning Client Relationships Sales Leadership Leadership 52

Hubspot Sales

DECEMBER 8, 2022

True leadership often seems lonely, but it doesn't have to be that way. I took the client relationship from my salesperson when I walked out on that negotiation. Today, I understand how detrimental that was for them and their relationships in the marketplace. Falling Into the "Time Trap".

Sales Management 98

Sales Management Management Decision-making Negotiation 98

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Deep Insight

NOVEMBER 29, 2021

There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships. Robert Millard and John O’Connor explore how firms that are trying to embrace true client centricity are setting themselves apart. But what keeps clients loyal?

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Account Management Skills

MARCH 10, 2025

But it's a multiplier to accelerate the retention and growth of the agency's client relationships. "Confidence" as a metric of success is overlooked and often deemed 'too woolly' to include as a specific KPI.

Account Management 52

Account Management Client Relationships Management Leadership 52

Arpedio

OCTOBER 17, 2023

These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Leadership and team management in account management Effective leadership and team management play a pivotal role in the success of an account management team. Define their responsibilities and metrics for success.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Account Management Skills

DECEMBER 6, 2023

It puts additional pressure on the senior leadership team to find net new revenue from prospecting and pitching – which is more expensive, time consuming and puts a strain on the agency’s resource, team and existing client relationships.

Account Management 52

Account Management Management Client Relationships Leadership 52

Deep Insight

NOVEMBER 14, 2019

It’s a story about Leadership , first and foremost. LEADERSHIP. Back in 2008, BT Ireland knew that it had poor or deteriorating relationships with some corporate and government customers but didn’t have an accurate assessment of the quality of these relationships. This is the BT Ireland story.

Telecommunications 52

Telecommunications Leadership Government B2B 52

KAMCast

JANUARY 7, 2021

IN THIS EPISODE How well have your client relationships faired against the almighty test that was 2020? Did your strategy pay off or have you damaged the relationship - missing the customer’s need for confidence, clarity and clear leadership?

Suppliers 52

Suppliers Sales Leadership Leadership Client Relationships 52

Sales Gravy

MAY 18, 2015

They seem to come up with unique ideas to prospect, find ways to enhance client relationships and they close more effectively. Sales leadership requires creativity as well, sales manager Top performers are more creative than your average salespeople.

Client Relationships 40

Client Relationships Sales Leadership Leadership Sales Management 40

Hubspot Sales

APRIL 25, 2023

Principal/Director Directors strengthen and develop new client relationships. Their key roles include identifying new business opportunities, winning projects, managing client relationships, and providing leadership. They may review analysis and provide input on high-level projects.

Healthcare 111

Healthcare Insurance Shareholders Interpersonal Skills 111

Showpad

JANUARY 12, 2020

These materials — whether Sales content, CRM data, or a case study — are the tangible assets that reps will lean on to educate top-of-the-funnel customers, engage buyers close to a decision, and nurture existing client relationships, among other core job duties. personas, buyer guides, white papers) to deploy in the Sales process. .

Software 69

Software Software Sales Onboarding 69

Account Management Skills

DECEMBER 7, 2023

What does that look like?

Account Management 52

Account Management Meetings Management Suppliers 52

Showpad

MAY 14, 2021

To avoid this, you must clearly and frequently communicate with sales teams and other stakeholders, like those in marketing or executive leadership. so they can create superior buying and client relationship experiences. Put your plan in front of everyone from individual reps to business leadership.

Sales 59

Sales Stakeholders Construction Leadership 59