ACT

MARCH 21, 2023

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated. That could perpetuate the labor shortage further.

Digital Transformation 52

Digital Transformation Remote Working Artificial Intelligence Client Relationships 52

Mercuri International

MARCH 28, 2023

The message is clear – while certain high-profile companies enforce the return to the office (Goldman Sachs’s CEO David Salomon being just one outspoken advocate), most industries are having to deal with the reality that remote working is here to stay.

Remote Working 52

Remote Working Client Relationships Facilitation Communication 52

Strategic Planning and Management Insights

JUNE 4, 2020

On this episode of the Strategy & Leadership Podcast , Matt Barnett from Bonjoro joins us to discuss growing a remote team, communication challenges and how personalized video communication can improve both company culture and client relationships.

Communication 52

Communication Client Relationships Leadership Remote Working 52

Showpad

MAY 7, 2021

respondents said all field sales reps were transitioned to remote work and video conferencing. respondents with an entirely remote salesforce (4%). Many sales leaders acted quickly to virtualize their sales. According to a survey from McKinsey & Co., 40% of U.S. Ramp up new hires virtually.

Sales 59

Sales Digitalization Onboarding Remote Working 59

PandaDoc

APRIL 3, 2023

However, bear in mind that given the more isolated elements of remote working, it is also important to support this style of working with various sales collaboration tools. This will allow your team to work together efficiently and encourage further sales. I can really trust them when they say this product is good”.

Sales 52

Sales Decision-making Client Relationships Software 52

Zendesk

AUGUST 26, 2022

That number is only expected to rise as the demand for remote work, learning, and entertainment continues. Are you still working with spreadsheets? April Martin, an IT professional, used Zendesk and HubSpot to look more deeply into client relationships. After all, internet users generate roughly 2.5

Customer Experience 52

Customer Experience CRM Software Software 52

Account Management Skills

AUGUST 2, 2021

My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships. So inevitably, they come back with these really deep insights about how your clients really think about you. GROWING CLIENTS.

Account Management 52

Account Management Client Relationships Management Meetings 52

Account Management Skills

JUNE 5, 2023

Just carrying on with theme of managing client relationships, do you have any kind of go to best practice tips or techniques for managing client relationships? Know how you want, and how your client prefers, to communicate, do not just do everything via email. And some agencies work like that.

Management 52

Management Account Management Suppliers Onboarding 52

Account Management Skills

APRIL 6, 2021

But, boy, if it doesn’t work out, or they feel that you’ve sold them too hard, you’re not going to win many friends or influence too many people. I mean, my audience is principally those managing client relationships on a day to day basis. No, and I completely agree with you.

Account Management 40

Account Management Management Meetings Client Relationships 40

Account Management Skills

MARCH 9, 2021

So what advice would you give to an account manager that might feel a little bit threatened by the fact that well, I’ve always owned the client relationship. You mentioned you touched on this earlier Nadine about remote working. So that sounds like a no brainer to me.

Digitalization 40

Digitalization Management Account Management Communication 40

Account Management Skills

JUNE 29, 2021

And what our research consistently shows, is those that had the best service, the best client relationships are undoubtedly the ones that have performed better. It’s interesting that some of our clients say to us, what’s happening out there? It’s all a bit quiet. I love that. Simon 15:35. Jenny 16:24.

Account Management 40

Account Management Meetings Onboarding Client Relationships 40