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But if we are not doing that in our prospecting phase and we are just sort of being seen as a supplier that looks a little bit better than the current supplier that they have, so they will just switch you out. Know how you want, and how your client prefers, to communicate, do not just do everything via email.
My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing clientrelationships. RAM have interviewed hundreds of clients over a huge number of years. They basically audit the relationship between clients and suppliers.
And what our research consistently shows, is those that had the best service, the best clientrelationships are undoubtedly the ones that have performed better. It’s interesting that some of our clients say to us, what’s happening out there? And that filters down to the supplierrelationships.
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