article thumbnail

Ten insights on the future of SAM

Strategic Account Management Association

Panelists: Jennifer Stanley, Partner, McKinsey & Co.; Only by making astute observations will you uncover potential new sources of value. Make sure your internal stakeholders understand the value your program brings to customers and, through them, to the firm. Centers of Excellence (CoE). Agility is the new stability.

article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Form an organizational capability around co-creating products and solutions with our customers Redesign our philosophy around our customers’ needs Make a positive business impact on our customers’ operations Ingrain a deeply customer-centric vision and mission for sales. Its mission is to handle defined strategic key accounts.

article thumbnail

FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT

Strategic Account Management Association

We too often confuse strategic account sponsorship with corporate project sponsorship, where sponsorship is a way to escalate issues or decision-making when in need. We also needed to make sure senior leaders are aware of these responsibilities to optimize their speed and impact. Figure 3: Matching the right executive sponsor.

article thumbnail

Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

When we see the investment that some companies are making in pivoting their engagement model to be more strategic, customer-centric and value enabling, we are always surprised to see the enabling functions still focus on supporting the more transactional model which is based on the number of interactions as the metric. Conclusion.

article thumbnail

The Mutual Value Engine: Fueling Sustainable Organic Growth.

Luminas Strategy

We’re in the age of co-prosperity. Consider this: if your customer’s revenue growth directly translated to your own, would your strategic decisions change? Where your sales team acts as a trusted partner and advisor, empowering customers to make informed decisions that drive their success.

article thumbnail

AI Payments — How Brands are Already Using AI in Commerce [+Examples]

Hubspot Sales

Think invoice creation, fraud detection, and ordering these processes can be easily automated and monitored for errors. These are systems that can quickly crunch raw data and make sense of it. One AI solution claims to catch up to 83% of bad debt , making it much easier for financial institutions to make risky loan decisions.

article thumbnail

4 Ways NLP AI and Sales Methodology Will Join Forces

Upland

Personalized Customer Experiences Modern enterprise sales methodology thrives on data-driven decision-making. Co-Customer Selling: Enterprise selling has been changing. In the future customers will actively participating in the co-creation process. Few B2B enterprise teams present predefined solutions.