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As conveners of the largest community in the world dedicated to strategic and keyaccountmanagement, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Panelists: Jennifer Stanley, Partner, McKinsey & Co.;
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This article focuses on individual competencies, especially those of the KeyAccountManagers. It provides you with a precise description of the skills and competencies required from a true KeyAccountManager (not a plain entreprise customers sales rep). Defining Skills & Competencies.
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This enabler not only involves understanding and delivering the valuepropositions discussed during the sales process but also ensuring that they are continually monitored, adapted, and delivered to the client. The Essence of Co-Creation In their exchange, both Lee and Ulrik championed the principle of co-creation.
Not project management systems, not CRM systems, but having a dedicated system to guide the agency accountmanagement team, when it comes to managing and delve developing existing client relationships. Kapta is a keyaccountmanagement platform. – the value of running quarterly business reviews.
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