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Managing Partners’ Forum – Highlights from the Advisory Board Meeting September 2023

Red Star Kim

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. Professional services are key contributors to processes which are often classified as the outputs of other sectors, for example manufacturing and construction.

Meetings 130
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12 TED Talks on Effective Communication to Help You Close

Hubspot Sales

TED Talks on Communication. How to Save the World from Bad Meetings, by David Grady. Effective communication helps you forge strong connections, collaborate with internal and external stakeholders, close deals, and convince people to share your views. So what makes you an effective communicator? Listen, Learn.

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How Construction, IT and Manufacturing Industries Can Capitalize on CRM

SuperOffice

But for businesses in construction, IT and manufacturing, there are additional aspects of CRM that can make daily tasks simple. CRM for Construction. A CRM system can customer facilitate quick communications to significantly improve the customer experience. Personalized communication and simplified sales processes.

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4 key features every construction CRM needs

Nutshell

How far can rapport take your construction business? What must-have features should every construction CRM have, though? What must-have features should every construction CRM have, though? Here’s a list of features every construction CRM needs: Let’s walk through each key feature below.

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The Difference Between Customer Satisfaction vs. Customer Loyalty

Brooks Group

In a world where customers can easily switch to a competitor, sales organizations that fail to meet these new expectations risk losing opportunities. While satisfied customers may provide positive feedback and reviews, loyal customers are also willing to provide constructive criticism to help you improve your product or service.

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Nine insights: Sales processes and selling skills for targeting and meetings

Red Star Kim

Behaviour in sales meetings). This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Sales meetings. Delegates reported some fee-earner challenges when attending preliminary sales meetings. Debrief after meetings.

Meetings 100
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The Employee Coaching Process from Start to Finish

CMOE

The objective is to establish a safe and supportive environment for open communication. Provide Constructive Feedback Deliver feedback in a timely, specific, and actionable manner. For example, instead of saying, Your attitude is negative, try, Recent communication issues have impacted team morale.