Remove Communication Remove Cybersecurity Remove Emotional Intelligence
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Referrer and Intermediary Management – Silos, Targets and Culture

Red Star Kim

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. We created an example campaign increasing staff’s personal cybersecurity knowledge which also raised awareness of services for clients.

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Telephone skills for lawyers and accountants – Confidentiality, client experience, accents and gatekeepers

Red Star Kim

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

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The 5 Most-Needed Qualities for Leadership in Healthcare

CMOE

Leaders must develop policies to protect their organization via cybersecurity budgets and training programs. Empathy is about putting yourself in another person’s shoes and being able to sense their emotions; it helps people feel understood and provides you with the emotional intelligence to manage their concerns.

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In Dialogue with Michael Kolleger: Leadership 4.0 – AI in Transition

MDI Training

In order to successfully deploy artificial intelligence (AI) in their area of responsibility, a leader should have several skills and attributes : Strategic vision : the ability to develop and communicate a clear vision and strategy for the use of AI in the organization. Consider fears and concerns.