Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

SmartKarrot

JANUARY 5, 2022

where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness. Bill Cushard is the Executive Director & Global Head of the Future of Work and Customer Education Practices at Service Rocket. Bill Cushard. Lauren Costella. Ashna Patel.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

SalesGlobe

SEPTEMBER 13, 2023

Mark Donnolo But you did a class on On I in the future of work, which I thought was fantastic and you shared a lot of great ideas. And one of the big ideas I wanted to start with is looking at history to understand maybe what happens in the future. So we get to actually go and enjoy class. Whatever those things might be?

Sales 52

Sales Decision-making Internet Emotional Intelligence 52