Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. Sales skills There are numerous inventories of what selling skills and qualities are needed.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. That won’t only enhance your skills as a Customer Success Manager but also build a deeper connection with your customers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence.

Emotional Intelligence 10

Emotional Intelligence Customer Success Management Interpersonal Skills 10

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac shares his insights as he tells us about the leadership skills that are needed in today’s fast-developing world. Emotional Intelligence (EI): Understanding and managing one’s own emotions and the emotions of others is a crucial aspect of effective leadership.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Chally

JANUARY 27, 2022

In fact, the skills used today to be a great salesperson go much deeper. We know that personality traits don’t predict success , because charisma can only take you so far before needing interpersonal skills, and the ability to work with customers in many different environments. Soft Skills and Traits. Communication.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. “What can humans do better?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Janek Performance Group: Account Planning

JULY 13, 2021

Interpersonal skills and social/emotional intelligence are also a given. When the opportunity arises to, for example, suggest that they add another service, there will naturally be more frequent communication. The account manager would likely be the one to coordinate that service request.

Account Management 52

Account Management Management Account Planning Interpersonal Skills 52

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Sales Skill-Sets. Sales Issues. SalesTool-Sets.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

DECEMBER 7, 2023

Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Rapport and communication The bulk of the book is in chapters covering making a connection with a focus on rapport development.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Account Management Skills

APRIL 27, 2021

But some of them kind of drift into interpersonal skills as well. Yeah, just make sure that the channels of communications are open. So some people, if you look at communication styles, perhaps everyone’s heard of communication styles, some people need more detail, some people need less detail. Matt 05:00.

Account Management 52

Account Management Management Decision-making Leadership 52

Zendesk

APRIL 26, 2021

Messaging skills. Communication skills. Remote work skills. Customer service software skills. Support leaders can provide empathy training , but it’s also a good idea to hire support reps who can already put themselves in an angry customer’s shoes and communicate that understanding to the customer.

Interpersonal Skills 98

Interpersonal Skills Remote Working Software Software 98

SmartKarrot

JANUARY 5, 2022

A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness. Nils Vinje. Ashna Patel.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23