Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

JULY 7, 2023

Heads, hearts and hands – rational, emotions and behaviour Throughout the session we considered the different approaches to changing heads (rational business case), hearts (emotions and motivation) and hands (behaviour and actions – with a focus on small, tiny and atomic habits). So the delegate highlights are presented accordingly.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

Emotional Intelligence 40

Emotional Intelligence Meetings Organization Profitability 40

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 105

Emotional Intelligence Sales Communication Decision-making 105

Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

DECEMBER 12, 2023

Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). Others specialised in subjects such as events and internal communications.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Brooks Group

AUGUST 22, 2024

Without realizing it, your sellers may be pushing potential buyers away by using the wrong communication approach. Taking a personality assessment like DISC allows sales professionals to understand their own behavior style and helps them present information in a way the customer is most receptive to.

Emotional Intelligence 98

Emotional Intelligence Decision-making Sales Communication 98

Sales Gravy

JUNE 22, 2023

Use handwritten notes to show appreciation and make your communication more human. Most sales organizations seek individuals who are good communicators, curious, and confident, but also have enough industry knowledge to be credible. Use handwritten notes to show appreciation and make your communication more human.

Emotional Intelligence 119

Emotional Intelligence Communication Meetings Organization 119

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Brooks Group

JULY 30, 2024

Communication Communication is the most important selling skill. Sales Development Tip: Encourage your sellers to study effective communication strategies, to practice presenting (in person and virtually), and to seek feedback on their communication style.

Interpersonal Skills 98

Interpersonal Skills Negotiation Emotional Intelligence Sales Training 98

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Show them by evoking emotions. Show them with evidence.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). without relying on long and detailed PowerPoint presentations).

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Brooks Group

JUNE 27, 2022

In addition, being transparent and keeping communication open, both during and after the negotiation process, can help build trust between parties. Rapport is the close relationship between two people or groups who share similar ideas or feelings and communicate effectively with one another. Persuasive Communication.

Negotiation 98

Negotiation Emotional Intelligence Sales Profitability 98

Red Star Kim

DECEMBER 15, 2023

We require communication to survive”. This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Hubspot Sales

AUGUST 24, 2023

It can gather intelligence, saving time and personalizing prospect communications. Artificial intelligence (AI) sales reps have revolutionized the sales domain, offering various applications that transform sales professionals‘ operations. The application of generative AI in sales is diverse.

Artificial Intelligence 98

Artificial Intelligence Emotional Intelligence Negotiation Sales 98

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 100

Value Proposition Emotional Intelligence Sales e-Learning 100

Hubspot Sales

NOVEMBER 23, 2020

To learn how burnout impacts Aircall sales teams, Elsesser regularly sends sales employees at all levels an anonymous wellness survey where they can check off any present burnout symptoms they have, such as stress and fatigue. Our team is communicative in terms of things that they'd like to do to decompress," Elsesser explains.

Sales 131

Sales Emotional Intelligence Leadership Sales Analytics 131

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Hubspot Sales

APRIL 4, 2023

I think it presents a huge opportunity to optimize marketing campaigns — especially with customer segmentation and targeting. Based on the data, I identified several areas for improvement, including better communication from leadership, more opportunities for professional development, and a more inclusive workplace culture.

Supply Chain 119

Supply Chain Leadership Construction Artificial Intelligence 119

Hubspot Sales

MAY 12, 2022

Social media accounts, websites, digital portfolios, blog articles, and the various ways you communicate all contribute to your unique identity and image. Imagine if Elon Musk started sharing inspirational tweets full of empathy and emotional intelligence. Everyone who's active online has some sort of personal brand established.

Emotional Intelligence 136

Emotional Intelligence Transportation Value Proposition Financial Services 136

Hubspot Sales

NOVEMBER 8, 2023

If you can refine your process and strategy and present that to your team from the beginning — you're sure to start off on the right foot. In the hybrid work environment, you might be one of the few internal colleagues with whom a sales representative regularly communicates. Utilize emotional intelligence.

Sales Management 116

Sales Management Management Energy and Utilities Emotional Intelligence 116

CMOE

JUNE 21, 2021

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. Key soft skills include: Communication : About 86 percent of employees and executives attribute workplace failure to a lack of communication.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

CMOE

AUGUST 24, 2022

The ability to listen goes hand in hand with effective communication. You need to be able to communicate your views, but you also need to listen carefully to what others have to say. Communication. Communication is a crucial interpersonal skill for every career. Verbal and Written Communication. Active Listening.

Interpersonal Skills 11

Interpersonal Skills Emotional Intelligence Negotiation Leadership 11

CMOE

OCTOBER 2, 2024

Communication: Good leaders promote open communication by actively listening to team members and establishing channels for transparent two-way dialogue. Emotional intelligence: Well-equipped leaders can understand and regulate their own emotions while recognizing those of their team members.

Leadership 52

Leadership Emotional Intelligence Construction Strategic Thinking 52

Jermaine Edwards

DECEMBER 6, 2023

The old connotations of the word have preserved to the present day, where trust as we know it is an essential ingredient for thriving interpersonal relationships – from families, to friends, to organizations. How does trust show up in our everyday communication and engagement? TWO: Competence demonstrate value Here’s the truth.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

CMOE

OCTOBER 15, 2021

Learn and apply different leadership styles: Daniel Goleman, an expert on emotional intelligence, explains there is not one type of leadership style that reigns over all others. Possess highly effective communication skills. Great mentors have the capacity to be aware of, control, and express their emotions appropriately.

Leadership 45

Leadership Emotional Intelligence Organization Communication 45

Sales Gravy

DECEMBER 25, 2024

Leading with empathy and emotional intelligence helps uncover the real problems you can solve. Simplify presentations, eliminate unnecessary details, and provide actionable next steps. Leading with empathy and emotional intelligence helps uncover the real problems you can solve.

Emotional Intelligence 52

Emotional Intelligence Sales Prioritization Communication 52

CMOE

OCTOBER 27, 2020

The Host: Rory Rowland, a consultant and presenter to businesses across America. Best Episodes: Randall Stephenson , executive chairman of AT&T, explains the importance of diversity, emotional intelligence, and more. Best for: Business leaders, managers. The Host: Miles Fisher. Best for: Leaders, managers, professionals.

Management 93

Management Leadership Supply Chain Performance Review 93

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. Slow down and be present. Despite how difficult it can be, pause.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. Slow down and be present. Communication Storytelling Negotiation Presentation.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Red Star Kim

FEBRUARY 22, 2024

This means that they are more likely to accept the ideas whereas they may be resistant to ideas presented by a third party. In coaching it is valuable because it empowers the person answering the questions to come up with ideas and answers themselves. So it can help with buy-in.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Mercuri International

MAY 22, 2024

Technological Advancements : Rapid technological developments have introduced numerous improved tools for remote communication and interaction with customers. Virtual vs. Face-to-Face meetings While virtual meetings are often seen as equally or more effective than in-person meetings by 63% of sales leaders 4 , they also present challenges.

Virtual Selling 52

Virtual Selling Sales Artificial Intelligence Emotional Intelligence 52

Nutshell

APRIL 29, 2024

You can easily analyze how leads move through your sales funnel and download presentation-ready charts. out of 5 stars Whether you need a visually appealing deck for a client pitch or fresh graphics for a social media post, Canva is your weapon for slaying that presentation or engaging your audience. Canva Pricing : Starts at $119.99

Software 71

Software Software Small Business CRM 71

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. ’ BombBomb and GoldMail - Communicate in a captivating and engaging way that gets noticed.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50