Remove Communication Remove Emotional Intelligence Remove Remote Working
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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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How to Excel as a Virtual (Or Hybrid) Sales Leader, According to Remote Managers

Hubspot Sales

A virtual leadership role will likely require more high-quality written communication skills, as well as even more flexibility and trust than in-person leadership. There are some skills that any effective leader needs to hone, including: High emotional intelligence. Strong communication skills. Virtual Leadership Skills.

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20 team-building activities to get remote teams through 2021

Zendesk

When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. But for some, this new way of working is here to stay. PwC’s Remote Work Survey found that 83 percent of businesses think working remotely has been successful for their organizations.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

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The most important customer service skills for 2021

Zendesk

Working across channels. Communication skills. Remote work skills. Support leaders can provide empathy training , but it’s also a good idea to hire support reps who can already put themselves in an angry customer’s shoes and communicate that understanding to the customer. Communication skills.

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Enhancing Virtual Sales with AI: The Ultimate Guide

Mercuri International

The transition to “virtual selling,” “remote selling,” or “distance selling” has become the new standard in the wake of the COVID-19 pandemic, transforming what was once a rarity into a routine practice. With AI, even more opportunities are now opening up to improve this.

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for HR Teams

SmartKarrot

When we reflect about the HR trends that emerged due to the COVID-19 pandemic, remote work is the first and foremost. While it is possible to argue that remote work was a trend on the rise, there’s no denying that the pandemic greatly accelerated its adoption. Remote work is not an exception to this rule.