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So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remoteworking.
A virtual leadership role will likely require more high-quality written communication skills, as well as even more flexibility and trust than in-person leadership. There are some skills that any effective leader needs to hone, including: High emotionalintelligence. Strong communication skills. Virtual Leadership Skills.
When the COVID-19 pandemic hit, companies were forced to adapt by starting a remote-work experiment. But for some, this new way of working is here to stay. PwC’s RemoteWork Survey found that 83 percent of businesses think workingremotely has been successful for their organizations.
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Working across channels. Communication skills. Remotework skills. Support leaders can provide empathy training , but it’s also a good idea to hire support reps who can already put themselves in an angry customer’s shoes and communicate that understanding to the customer. Communication skills.
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(Video) (kimtasso.com) Essential soft skills for lawyers (kimtasso.com) Insights included: Process Clarity of learning aims Processes to capture new learning and training needs Methods to measure satisfaction, effectiveness and impact Technology harnessed with online learning platforms that provide both suggestions and standard content Allow people (..)
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